Millard Lumber Inc

Samuel Ramirez

Rich is great! Counter service is alright. Drive thru service is abysmal. 12 minutes for someone to take my invoice and 37 minutes to pull a single item. I saw one employee walk around with a piece of trim back and forth about 6 times not doing anything else besides looking busy.

Bill Ryan

I don't think Tanner nor Michael warrant even a 1 star. They do not know there job nor their product and when a mistake is made, rather than own it and make it right they put it back on the customer. They like to use comment like "you approved the ticket ". Yes that is correct. I approved the ticket. However, what is listed on the ticket is NOT the same as what was given me. Not the first time either. So I guess shame on me for going back. I won't be making that mistake again. For the record, the products are great. The customer service an knowledge base of the employees are severely lacking.

Marion Gleason

Went to get 10 foot posts. Needed 6 of them. Two young men both named Ben had amazing attitudes and went through about 20 different posts until we were satisfied with the ones they showed us. They also loaded them into our vehicle. I would recommend going here for all your lumber needs. The warehouse guys customer service was incredible.

Michelle Jenson

My experience has been a complete 180 than what it was with Home Depot. Long story short, I went to Home Depot, demanded my money back and hopped across the street to see Angel. I had just spent four months trying to buy an entry door. I came to Angel with what I wanted. He was able to mock it up and give me an estimate in minutes (HD took about an hour mucking around on their software). We worked back and forth on details and I made the purchase. A few weeks later the door came in (on time - HD was 2 weeks late). He called me, let me know it was in and we worked on scheduling an install. They ended up coming that weekend to install (HD was a month out for installs). The installer, Michael, was wonderful. He was very detailed and they were there much later than expected (everything in this house was done wrong). I couldn't be happier with my entry door and the process. This is what buying local and the customer experience is all about. Thanks guys! I can't recommend y'all enough.