Avenue 64 Apartments

Adam Yang

As a resident living here for almost 5 years, I gotta say the experience of living here is stablely getting worse. 1.Just like other residents' reviews, packages got lost all the time. But the leasing office didn't do anything except letting residents to contact the delivery services. When we moved here, the then office team would help residents to keep packages in a room in their office, so we never lost any package, but when the current team took the office they stopped doing the favor. 2.When we moved here, there was no parking fee. But they started charging a parking fee three years ago. However, the garage gate goes out of order almost every month and keeps just open, and everytime it would take more than one week to get the gate fixed. Does it make any sense to pay the parking fee? 3.Almost impossible to reach out to the office team. They closed the office and work remotely. They never answer your phone call. They never reply your email in hours. Last week, when the community access and garage gate went out of order again, I went to the office and knocked at the locked door to see if anybody was there after I called them but nobody answered my phone. The ridiculously funny thing is that there was someone in the office, who showed up and told me the office was closed and she knew the system was down but she didn't know when it would be fixed. 4.I opened a request on the APP to report a light issue in my appartment three days ago, but nobody showed up yet.

Steven Fang

Long time resident here (4+ years) and can confirm all other comments here regarding lost packages is absolutely true and the issue still remains unsolved. It's laughable how I would consider myself lucky if I actually get to receive my Amazon package by the time I go down to pick it up from the mail room, which is situated right next to the main entrance and the street. To put in a comparison, I have lived at Artistry (the property right next door) for a year and package loss was almost never an issue. They had a separate mail room far away from the main entrance which would require a fob to open, so this extra layer of security largely prevented package loss. This issue has been complained multiple times, never solved. They would only blame it on the carrier, then the question becomes - how come other properties don't have such an extreme issue?

Mabel Zhuang

The units are nice enough but not worth the high rent. I moved in during COVID with a really good deal, but since then, have had horrible experience with management, particularly Christian. Calls and emails go ignored, and anyone I am able to reach tells me only Christian can resolve it. I am told I have to give a 30-day notice to move out, but without my renewal lease, I can’t even do that. It’s absolutely horrible especially during such a stressful time to put tenants in a situation where they may be forced out. Meanwhile, calls and emails continued to go ignored. Whether it’s short staffing or organizational structure, something has got to change with the management here. It’s not okay that only one person is able to resolve any issues. 5 stars for the maintenance staff. You all rock.

c s

Very unsecured facility. Mailroom has been broken into twice. Lobby with packages left outside of the lockers is constantly left open to the sidewalk. Though there are signs to not leave packages outside of the lockers, it still happens, and securing the room would help. Apartment reeks of marijuana from neighbors. Some heavy smokers in this building. Can’t enforce the no-smoking policy.