SAFE Credit Union

DeVon White

This is by far the worst bank I have ever delt with. Coming from Golden 1 Credit Union is like a complete nightmare. After opening my checking account and transferring all of my bill pay accounts my account was over drawn for 4 days with out any contact from the back in email, text or notification from my app. After I had closed my account with Golden 1, I head right to the K st branch to deposit my savings into my account. only to find $240.00 worth of over draft charges. The ast. Manger only waved one over draft fee. Its has been non stop issues with having my card cancelled with no notice or contact and have my car insurance almost get canceled, my pmcell phone get shut off and being out of town and unable to use my debit card. There ACH is a joke, I had countless returned payments due to there system, with nonstop problems. There app never works. I get locked out all the time when my username and password are auto saved on my phone. If you have fraud charges they will not refund them or help you in any way. Complete BS. Half the people that work there make it very obvious they don't like there job. The customer service phone reps.are the worst people that argue with you and will not help you at all. Bank with Safe Credit Union and it's a one time unforgetable experience to say the least. Why would anyone stay with this joke of a financial institution. will be closing my account tomorrow

Paul

Dont get me wrong, this is a great credit union and this location is nice and clean but today they stole $500 from me. Whether that was intentional or not this kind of mistake is unacceptable for a business that deals with my money. I deposited a pay check and the teller put the amount of the check $500 less than the actual amount. Only when I left the building and looked over my receipt I noticed the mistake. So moral of the story dont trust anyone with your money. Always check everything.

Tammy Park

If I could give 0 stars I would. I have been in the same job type for 11 years and the past 2 years I moved cross country and I have had 2 babies. I provided 3 years taxes and the wouldn't approve me for a $7000 auto loan in which the vehicle is valued at $10,000 and the rest of the value was directly out of my savings account as a down payment. I spent my entire day turning in three years worth of tax documentation for an underwriter who was still unsatisfied with my income verification.

sara beebe

I love safe credit union i have great service and great how they do transfer as i need to transfer from one to another my favorite branch is k st ..but i love them all