Sacramento Credit Union

Category: Credit union in Sacramento, California

Address: 800 H St, Sacramento, CA 95814, USA

Phone: +19164446070

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Gaius Agrippa

Oct 1, 2022

These penny pinchers now came up with a very petty way to avoid paying their customers the miserable Free Rewards Checking they offer to pay every month. SCU, YOU’RE PATHETIC! “Effective September 1, 2022, the monthly qualification cycle for Free Rewards Checking will begin on the first calendar day of the month and end on the last calendar day of the month. You must view your monthly statement by logging in to Online Banking or Mobile App by 7:00 p.m. on the last day of the qualification cycle to meet one of the qualification criteria.” Moreover, after over two decades of banking with SCU, I’ve decided to close my account because of the lame customer service. Out of indignation, I asked for a reimbursement for some ATM fees that incurred for using ATMs out of their network, and they refused. The reason I had to use those ATMs was due to their misinformation. It’s peanuts for them, but instead of providing a courtesy to a long time customer, they just shrug and pretty much implied they don’t need me or my money. Hey, SCU, you used to have more common sense and a quality customer service. Your misinformation cost me money, time, patience, and caused a lot of hassle to me. I’ll inform as many people as possible about your lame customer service and leave reviews like this everywhere I can.

Marilyn Villanueva

May 16, 2022

I considered opening an account but decided not too after watching the TikTok of Jovanna Chaves cussing and yelling at employees at a Boba shop. I can already imagine how she treats and thinks of members.

Jeff Bessmer

Jun 17, 2021

I wanted to move my banking to a local credit union, so I got a mortgage, credit card, savings and checking with them. Holy guacamole it's been a hard few years. Their automated phone line says 'no voicemail box set up' and hangs up on you after waiting 5 minutes, which is most times you call. Their mobile app limits how you can pay off your card so you get more charges.There are a lot of internal surprise rules about when they can process certain things which will always get in your way. Definitely the least custoer friendly financial institution I've ever worked with, so I closed my accounts.

kenneth cooke

Dec 31, 2019

Very friendly and personable customer service. Parking can be a problem.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do they have after our ATM machines at this location

Laura Coyne | Oct 23, 2021
Tiffanie & Jeremiah Dexter Allam Javod Dexter Allam | Apr 26, 2022

Hello Laura Coyne and thank you for the messages; To Answer your question ; Sacramento Credit Union has Afterhours & 24 hours -7 - days a week ATM Machine outside in between buildings ;w/wheelchair access; at 800 H STREET IN SACRAMENTO CALIFORNIA 95814; THANK YOU ;Laura Coyne;

Read More

Do they have after hour atmosphere at this location?

Laura Coyne | Oct 23, 2021
Tiffanie & Jeremiah Dexter Allam Javod Dexter Allam | Apr 26, 2022

Hello Laura Coyne; Sacramento Credit Union at 800 H STREET in Sacramento California 95814 ; My experiences are safe and a clean atmosphere every day and or night of the year at all times; at and or near Sacramento Credit Union ; Thank you Laura Coyne ;

Do you do shared branching with other credit unions?

Tits Armageddon | Oct 24, 2019
Jacobey Radtke | Oct 24, 2019

Unfortunately they don't, but Schools CU on Laguna Blvd does.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places