Agora at South Main Apartments

Christian Tumalan

I live in the USA but needed a trustable source to find a property in Yucatán; I'm a Grammy Award-winning artist, and I'm very picky when finding the best place to land my money. Agent Rossana was super helpful and very responsive throughout the entire process, and even after I signed on the property, she kept checking on me. I recommend these guys for either rental or buying.

Omead Kavishi

We've lived here for a few months and it's been an absolute NIGHTMARE. If you're considering living here, know that you're paying $5,000/month for a sizeable townhome-style apartment that is filled with cheap appliances that fall apart (stove that rattles and barely offers a flame to boil water on) and swarms of insects (we've had pest control spray the property to no avail - we're also VERY clean people), and it's serviced by the worst leasing office / community manager we've ever had, Racquel Astronomo. Racquel takes a minimum of ONE WEEK to respond to an email. Racquel NEVER answers the phone. Racquel is NEVER at the leasing office. Racquel hardly exists from our understanding. Essex, the property management company, is also the worst we've ever experienced. They have a call center that "triages" you to the leasing office every time you call. They claim to "leave messages" that never get responded to. Recently, we tried to get ahead of our lease renewal and reached out to her by email and phone numerous times, unsurprisingly, to no avail. So I showed up to the leasing office to meet with her in person, where she a) doesn't greet me until I speak up or knock on the door, even though I'm blatantly standing there waiting for her and she can see me, b) brushes me off when I ask for 5 minutes of time to discuss lease renewal, saying that she's "busy", c) tells me she'll email me, and then takes over 2 weeks to do so. And here's the best part: when she FINALLY reaches out, and I start to ask for better lease terms -- you know, within reason, because we're quiet, clean, non-disruptive tenants -- she ghosts us! As a landlord with any wits whatsoever, why WOULDN'T you want a clean, non-disruptive, respectful tenant that PAYS to stay?! Well, because Essex is a clearly greedy property trust that doesn't care about people. They're in the business of hooking you into a lease, then cranking up the rent at the end of your lease term -- even though they might have given you a massive one-off concession initially -- in hopes that the hassle of moving will you from doing so... all for a little extra revenue per month. And it doesn't end there. We decided to move out because of how awful this place has been, so we sent our 30 day notice to vacate, which was responded to in 4 days (LOL). I've been trying to schedule a move out inspection since then (11+ days), but Racquel and Essex won't respond and we're moving out in 1 day. UNREAL! Essex is a horrible management company. Racquel is the worst property manager we've ever worked with. Agora is NOT worth the money. THERE ARE BETTER PLACES TO LIVE IN WALNUT CREEK! P.S. I will echo that Justin, the maintenance manager, is fantastic. He's the ONLY gem in this phony illusion of a luxury apartment complex.

Peter Johnson

Super Sweet!! When I toured this apartment complex, the construction hadn't been finished yet all the way. Ideal location. The gal that gave me a tour was fabulous.