ALAMEDA SMOG DOG

Peter Hanson

I called before going here and the guy who answered was coarse but whatever. I went in and dealt with the same person. He asked for my call back number and said 15 minutes. I made the mistake of assuming providing a call back number meant that I’d recieve a call when my car was ready despite the 15 minute estimate. I returned 40 minutes later, popped my head in the front door and asked if perhaps I missed the call back. The same guy’s response, with an incredulous look, was “It’s done. I told you 15 minutes.” His rude response was off-putting and I said I was anticipating a call. He got defensive and condescending and we bickered for a moment before I declared I would just pay, leave and never return. I left him to continue watching TV on his laptop. This guy could have politely explained my inaccurate assumption about call-backs and I would have remained a customer. Bottom line this place did what I paid them for but I’ll shop around for another smog shop next time.

Eve

Carl gave me a great price on a smog test. He was friendly, professional and I was in and out within 15 minutes. Great service! I will definitely be back for future smog certifications.

Maria Sharp

I called to see if there was a long wait, I was told it woudl take 15-20 mins. I drove down and was in and out within 15 mins. Fast, super friendly, safe and clean environment. The tech also pulled my car out facing the right way so that I didn't have to navigate the small parking lot. It's the little things that count especially during such a trying time. Would high recommend them for any/all services!

Wyman T

Great service, and quick. I've used them for smog 3 times within a year and David (the tech there) was professional and quick every time. Will definitely continue use them for Smog. Pricing is fair, if you get a coupon its a great price.