Apple Willowbrook

Category: Electronics store

Address: 1400 Willowbrook Mall, Wayne, NJ 07470, USA

Phone: +19733392800

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

c i

Jun 26, 2022

I went to try to buy a laptop and the so called genius told me I need an appointment to makr a purchast. I walked straight out. What world are we living in when I can't walk into a store to spend money. Never again. Best Buy can take my money.

Sandra Depaula

May 13, 2022

I went to the store with appointment to buy 2 Iphone 13 Pro. After I finished the purchase I wanted the member help me answer some questions I had about the Ipad and a trade in my old iPhone. He was so rushed to attend other customers that he didn’t care to answer me properly. I felt so bad for being treated like nobody after 2 purchased. When I went to spoke with another member to help me he said I need to wait about 30 to 45 minutes to somebody help me. This is not fair because I had an appointment and the member didn’t help me properly. I will never go back to that store again. I’m not surprised that has 2.5 stars.

Exmo Gonzalez

Apr 17, 2022

Best store im not an apple owner my wife is but this store sure knows how to treat customers they have educational events at the store very entertaining..and they kept us updated on her repair as we waited they gave a mini seminar on how to use a specific app on the phone that mixes lady gagas new song which is free on this app. My wife being a fan was intrigued. The price of fixing her screen was reasonable but the only thing I wasn't happy about was the amount they charged me to add extra screen protector..and we have insurance..at our T-mobile store they replace them for free. So i was very upset paying $40. Other than my dislikes they sure knew how to treat customers.

Brian garcia

Nov 7, 2021

Great customer service! A very sweet young lady named Sheyla helped me out. Thanks again

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Questions & Answers

Do I need to schedule appointment?

Nader Saad | Oct 21, 2021
Chantay Robinson | Oct 22, 2021

Yes unless you are browsing

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Do I need to make an appointment to go the the Willowbrook store?

D BLEW | Nov 20, 2020
fatima el fakhkhar | Nov 21, 2020

yes you need appointment

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Do I need to make an appointment to purchase an iPhone?

Lois Friedenreich | Jan 24, 2021
Shary Gonzalez | Jan 25, 2021

To purchase no, u nave to! The only think u have to know the exactly thing that u want buy!

How much it cost a apple watch?

William Martinez | Nov 20, 2020
Kaamel Kermaani | Nov 21, 2020

Go to apple.com for the current price for different models and special offers

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How to make appointment

sofia shamugia | Apr 24, 2021
Efistofélico | Apr 25, 2021

Go to apple.com or look for apple stores near you...follow instructions and you'll get a setup Appointment convenient for you.

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can I get an appointment today to buy an iPhone?

X X | Nov 20, 2020
Bernard Daniels Jr (BDJ) | Nov 21, 2020

Yes but I would go on the website and book before you leave

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Can I just go in and get AirPods??

Diana Hernandez | Nov 21, 2019
omar tapia | Nov 22, 2019

Usually yes, call before to check if they have it on stock

Do you replace IPHone battery

Louis Dagnolo | Aug 22, 2021
fathalla hassan | Aug 23, 2021

Yes they do

DO U GIVE LESSONS TO SENIORS ON HOW TO OPERATE THE APPLE IPAD?

Dolores Ellenbogen | Nov 21, 2019
T CASTRO | Nov 22, 2019

Yes they do give lessons on how to use the IPad

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How much is it to replace an iPhone 6 battery?

Heather Pagano | Nov 21, 2019
marvin Robinson | Nov 22, 2019

$29, firm.

do i need an appointment to come in to buy new phone??

Sam Weber | Nov 21, 2018
Rafael Rodas | Nov 22, 2018

No you don't, you need an appointment if you have a problem with your phone or computer that is going to take more time to fix it

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how do i make an appointment ...

MARTHA Acosta | Dec 25, 2020
Choudhury Saidur | Dec 26, 2020

Go to apppl.com to make an appointment with your nearest store.

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Hi, do you have the unlocked iphone 11 or 11 pro in black?

Keiph | Aug 22, 2021
Chris Gonzalez | Aug 23, 2021

No I don't have an iPhone 11 or 11 pro

How much it cost for a screen for iPhone 10

zaid aburas | Nov 21, 2019
Olivia Peacock | Nov 22, 2019

iPhone 10 is usually 999 and IPhone 10r is 1000 and IPhone XS is a 1,500 and IPhone XSMAX is 1,600

How to get appointment

nisha rana | Nov 20, 2020
naimah streeter | Nov 21, 2020

Call the store.

Can I make appointment today to fix my phone

hadi drwech | Nov 20, 2020
Cherise Johnson | Nov 21, 2020

Yes

Do you guys have the iPad 2018 6th Generation?

Shakir Ahmed | Nov 21, 2019
Nrupesh NYC | Nov 22, 2019

Call them and ask

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how much are the new airpods with out the wireless airpod case

George Gonzalez | Nov 21, 2019
marvin Robinson | Nov 22, 2019

$159.00, but I've seen them as low as $75.-$79

How much is it to fix and iPhone 6 with lines

Nisa _2x | Nov 21, 2018
melissa rogel | Nov 22, 2018

Yes, go there. they know the prices

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how much for battery of iphone7plus

CIV NOZAR | Nov 20, 2020
Bernard Daniels Jr (BDJ) | Nov 21, 2020

Not sure now

Do they charge to restore your phone

Jessica Aponte | Nov 21, 2019
Paul Cohen | Nov 22, 2019

Not if the phone is in warranty.

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A1823 IPad will not download many APPS now. Is it obsolete and incapable of updating?

Carol Alesso | Apr 24, 2021
Andrew Ward | Apr 25, 2021

Go to the Apple store and ask to talk to one of those tech guys.

How can I get an appointment to come in I would like to trade in my macbook

Teresa Morrone | Jan 24, 2021
24K “24KLIGHTS” LIGHTS | Jan 25, 2021

Sure, you may book online, app ..and choose store locator of choice.

Can you pay in cash or do you need debit/credit card?

HeartsOfSteel | Nov 21, 2018
Data Hassan | Nov 22, 2018

All of the above. Including apple pay, samsung pay, and google pay (NFC payments)

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my apple 6plus would not turn on, why?

Jor Lumayot | Nov 21, 2018
Vegavibes DIY videos | Nov 22, 2018

I find that throwing it out of second-floor window is good for it.

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How can I get Verizon wireless bars signal stronger when I’m using its data? I seem to have 1-2 bars.

Maria Nereyda Rivera | Apr 24, 2021
Sage Rachi | Apr 25, 2021

Call up your service provider they'll be able to help.

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What department store is it by

Michael Dias | Nov 21, 2019
Hakima Webb | Nov 22, 2019

Macy's

how can I make an appointment

Shubha Bhalerao | Nov 21, 2019
Yehuda Goldberg | Nov 22, 2019

https://www.apple.com/retail/willowbrook/ Scroll down to make a reservation.

How do I make an appointment at genius bar in Wayne, NJ

Alisa Lee | Nov 21, 2018
Bob K. | Nov 22, 2018

You call Apple's 800 number and they schedule it for you or you can do it from the website

Can you replace a cracked screen for an iPhone 6 plus.

Mary Moscarell | Nov 21, 2018
Bob K. | Nov 22, 2018

in my experience they don't repair phones they will replace it with a refurbished unit but you really need to contact the store directly

What scheduled hours for today Sunday

lina lisnyansky | Nov 21, 2018
Kyle Kim | Nov 22, 2018

It's listed here on Google Maps.

How much does a screen for iPhone 8 cost

lori madalena | Nov 21, 2019
Aslam Merchant | Nov 22, 2019

Around 149

Can Apple credit be given at this store for returning apple products.

Milton Burwell | Nov 21, 2019
Uzmets uzmets | Nov 22, 2019

Question of an 3 years old.

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Do you have iPhone X in stock or do you offer online purchase and pick up in store?

Pablo DePaulis | Nov 21, 2019
Ryan Goodreds | Nov 22, 2019

They can do both for you

what are sundays hours in willowbrook

Joshua Pastoff | Nov 21, 2019
Anna Molin | Nov 22, 2019

Yes

cAN i JUST WALK IN AN GET A REPLACEMENT 6S IPHONE BATTERY FOR THE $29

WAYNE REINHARDT | Nov 21, 2018
Sultan Car Service | Nov 22, 2018

Make a appointment if you walk in you may have to wait 1 hour and a half to see if they can replace it for you

Why did apple discountinue the iPod? Is there’s any store or online where to get old iPods for cheaper price than before?

Stella Cordero | Nov 21, 2019
G. Bryant | Nov 22, 2019

Apple discontinued the ipod classic five or six years ago. The ipod touch is still available for purchase from Apple.

I Nefertiti a appoimet fotos fotos

A Google User | Nov 21, 2018
Fatma Gul | Nov 22, 2018

Call

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Do I need an appointment for buying a battery for my iPhone? thanks

Angelica Velarde | Nov 21, 2018
Adelino, Alex Pujals Jr. | Nov 22, 2018

No, but if you feel doubtful give them a call.

hi power button is not working what should i do

Mike Quinn | Nov 20, 2020
Bernard Daniels Jr (BDJ) | Nov 21, 2020

It doesn't register when you click the button?

my right airpod just isn’t as loud as the left and it won’t charge. it randomly happened after no drop or anything. can i fix if it get a new replacement one? if so how much?

Gina Strumolo | Nov 21, 2019
Aslam Merchant | Nov 22, 2019

They will replace it for you if its in one year warranty period

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How can't I unlucky my SIM card in my iPhone.

RAMON CRUZ | Nov 21, 2018
Luis M Hidalgo | Nov 22, 2018

If your phone is paid off contact your wireless provider and they can unlock it for you. If you're phone is not paid off you will have to pay for the service. Search online and you will find various unlock websites.

Cwmera and volume does not work, can they be fixed or new phone is required? Phone also says "no service".

Marlene Williams | Nov 21, 2018
Ruby Pernett | Nov 22, 2018

They check it and let you know what is the problem, also if is any solution or you have to buy a new one. Try at the store first, probably is cheaper fix it than buy it.

can i reserve iphone 10 for purchase this afternoon

Mordechai Warshavsky | Nov 21, 2018
Gino v | Nov 22, 2018

Wait for the new one b.c there canceling the 10. better yet get a pixel 2xl there a better phone.

i have a white stripe about 1/2" wide, what can Apple do?"

Glenn Livingstone | Nov 21, 2018
Adelino, Alex Pujals Jr. | Nov 22, 2018

Call them set up an appointment to diagnose your problem. Let them know on what you have a 1/2 white stripe on. Laptop, Desktop , Tablet ?

Can i make a appointment

genderson lazala | Nov 21, 2017
Christopher Brown | Nov 22, 2017

Yes, and they will text you whenever your appointment is ready.

Hello, someone can help me, I do not drop the verification code

Friln Domingz | Nov 21, 2019
Dalvison Cruz | Nov 22, 2019

Which code do you need

The Iphone 11 Pro becomes available on Friday at 8:00 AM. Can we call to buy/reserve or do we have to go in person to the store?

Gladys Herreros | Nov 20, 2020
Wendy Proaño | Nov 21, 2020

How much does the phone cost

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I am in Wayne, NJ. What is the procedure for submitting my IPhone 6S PLUS for the battery replacement? Do I need an appointment? Do I just walk into the store? Do you have the new replacement batteries in stock?

Ed Gelb | Nov 21, 2018
Catherine Batra | Nov 22, 2018

Taking a prior appointment is a good idea. Last time I went there without appointment as walk in, I had to wait for more than 2 hours. Calling the store to make sure they have battery in stock is also a good idea.

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Repair Apple 6s phone screen

Cheryl Arena | Nov 21, 2018
Adelino, Alex Pujals Jr. | Nov 22, 2018

Call in and make an appointment.

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Do you answer your phone or just leave customers on hold for fifteen minutes and growing?

wwallach wwallach | Nov 21, 2018
Adelino, Alex Pujals Jr. | Nov 22, 2018

It's all a wait game technology at it best l

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Do I need appointment for Apple iPad Pro battery replacement

A Google User | Nov 21, 2018
Adelino, Alex Pujals Jr. | Nov 22, 2018

Yes !

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How do I go about leasing to own a Apple Watch 3? Do I have to go through apple or my service carrier?

Russel Westbrook | Nov 21, 2017
Christopher Brown | Nov 22, 2017

Russel Westbrook like the OKC Thunder! Go get your apple watch series 3 Russel Westbrook!

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does apple store at willowbrook wayne nj offer battery replacement for i phones 5&6 for only $35.00 each ?

larry Picariello | Nov 21, 2018
Gino v | Nov 22, 2018

No they are sold out of battery's for now

hello, i need a copy of my invoice, the copy which i have is not in a proper condition

Amit Ahuja | Nov 21, 2018
Adelino, Alex Pujals Jr. | Nov 22, 2018

Call the Apple store and a Technician will gladly help you.

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DOES THE APPLE WILLOWBROOK STORE TAKE WALK INS OR MUST THERE BE A RESERVATION APPOINTMENT MADE

Jo-Ann Bradley | Nov 21, 2018
Gino v | Nov 22, 2018

Try calling and asking.

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on my I-PAD---the lightening tip charger broke off inside..where can I bring it to get fixed? and approximately what will it cost to fix it? dave

Dave Cacchioli | Nov 21, 2018
Adelino, Alex Pujals Jr. | Nov 22, 2018

Call the store for further info regarding your problem.

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Our IPad has started unceremoniously throwing us out back to the home screen. Just goes blank,forcing us to start the login process all over again. Any thoughts on why and a solution?

Fred S | Nov 21, 2018
Adelino, Alex Pujals Jr. | Nov 22, 2018

Call a Tech at the store they'll gladly help.

Are they fixing the iPhone 8 Plus yet my home button cracked and I also did the update and now it restarts on its own on and off to the wite screen any suggestions

Delia Marchena | Nov 21, 2018
Adelino, Alex Pujals Jr. | Nov 22, 2018

Call the store and make a appointment .

I'd like to make an appointment to review my Apple computer after Jan 23. When is a good time to come and can you please sign me in - Basic and I'Cloud

reine williams | Nov 21, 2018
Nicole Pierre | Nov 22, 2018

Call the Apple store and find out....very helpful staff...

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Good morning. My phone can,t not open the SIM card don,t have a carrier need to open simcard.but don,t open.?

RAMON CRUZ | Nov 21, 2018
RAMON CRUZ | Nov 22, 2018

What should I do.

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