Best Buy

Category: Electronics store

Address: 390 Northridge Mall, Salinas, CA 93906, USA

Phone: +18314449517

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Patti Tai

Aug 2, 2022

I bought a new television this morning. Since I’m out of my comfort zone, a friend helped research before I went shopping. The salesperson, Cutberto, was knowledgeable and nice, as were the employees at the store’s entrance. Cutberto suggested a sound bar and sub woofer. I told him I’d call him back later in the day, which I did. Three times. Calls go to a national call center. The first person could not help me because she was not part of the sale. She told me to return to the store. I called back a second time to explain my situation and was left on hold so long we became disconnected. When I called a third time, I was placed on hold until someone could answer. After awhile, I lost interest and hung up. My situation is this: I am recovering from a knee replacement. I do not have a handicap placard, so I need to park near the entrance. ALL spaces near the entrance are reserved for contactless delivery. And? It’s quite hot outside. This morning I walked from the far side of the parking lot, in the heat, and into the store. I’m not willing to do that a second time. And, people on the phone who were not part of the sale don’t have a clue what I want.

Jay Campos

Jun 14, 2022

Placed an online order for curbside pickup. Item was in stock and they had the color I wanted. When I arrived to the store I used the app to let them known was there. There were not many cars in the parking lot at that time. It took awhile for them to bring out the item. The associate was friendly and did apologize for the wait. Overall it was a good experience.

American Patriot

Mar 12, 2022

Well stocked clean store with excellent customer service. The Geek squad staff was able to diagnose my broken my desktop computer. The knowledgeable and skilled staff repaired my computer with the necessary parts they had in stock and bring it back my computer back to life quickly in just a few days.

John Steck

Dec 3, 2021

Total tech membership has been made an even better deal once you're a total tech member everything that I know of you buy that is electronic you automatically get a 2-year extended warranty you can also bring in your computer anytime to the computer desk they will do simple things with it or they will build you a computer with all the parts you bring them or change out your parts no charge. The picture is of the computer one of five but they have been building and maintaining and changing parts whenever we want for over 5 years

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 6, 2022
Wendy Mar | Sep 6, 2021

They sanitize frequently, every station has cleaners at it, I'd say they're doing a great job of disinfeting

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Can I go in the store and shop

Gerardo Hernandez | Sep 6, 2020
adrian negrete | Sep 6, 2020

Yeah but the shelves are pretty empty

Can I pay my credit Card by the web page or do Best Buy have an app

Diana Paredes | Sep 6, 2020
Wild Wagyu | Sep 6, 2020

Ya it's through the the webpage. Best buy uses Citi bank for there credit cards. For the link to the website Best buy will send you a email. They also should give you a pamphlet in store. Also when you get the card in the mail it will show you how to pay for it.

does the salinas store accept acima credit?

Georgina Garcia | Nov 10, 2021
Lisa Neville | Nov 10, 2021

Yes

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Can I recycle my tv at this store?

Donna Robinson | Sep 6, 2020
Alpha Wong | Sep 6, 2020

Yes you can, use Best Buy's hual-away service for a fee. You can you use other local services like 1-800 RECYCLING

Does Best Buy Buy video game consoles?

Panda | Sep 7, 2018
Super Saiyan Bro | Sep 7, 2019

Yes they do, you can bring in your console for your best bet on how much you're getting for it. In my opinion check there and gamestop sometimes ones better than the other.

Do you sell guitar accessories

espiri cuevas | May 9, 2022
Garcia R (ARea) | Jun 8, 2022

If you take a look at their online store, you can see what's available online and in stock at their stores. Generally speaking, no, stores don't carry much in terms or musicals instruments or accessories. Not that I have found in the past anyway. Good luck.

Does your store reboot a laptop. my laptop keeps prompting it needs to repair windows update database corruption. if so how much is the cost

Mary Molinari | Sep 6, 2020
Alejandro Delgado | Sep 6, 2020

Yes they will all you got to talk to customer service

How much is it when can I go get it if you have it in stock

rafael aguero | Sep 6, 2020
Sonia Roman | Sep 6, 2020

It depends on the item. Look for it on the best buy website and see if it's available at a store near you. It may be available for same day pick up.

Is the store open or is it just to pick up?

Lissa García | Sep 6, 2020
Ky m | Sep 6, 2020

Both ways. The store is open and to collect

Do they sell vasculars right now or not on sell?

Leslie Gonzalez | Sep 6, 2020
Roger Krone | Sep 6, 2020

What is a vascular?

You can go in as long as you wear a mask.

José S | Sep 6, 2020
Super Saiyan Bro | Sep 6, 2020

You can follow the sheep

Can we go in store and shop today ??

Nick Ortiz | Sep 6, 2020
adrian negrete | Sep 6, 2020

Yeah u can but don't expect it to be fully stocked

Can we go inside the store?

FazeT5ue | Sep 6, 2020
adrian negrete | Sep 6, 2020

Yeah in-store shopping is available but alot of stuff is gone

Are u guys open ,to walking in side store

Sonia Leon | Sep 6, 2020
Sonia Leon | Sep 6, 2020

Cool Thanks

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Hi you can fix a consol switch?

Gabo Castillo | Sep 6, 2020
Super Saiyan Bro | Sep 6, 2020

they can but it is expensive

If I bring in my desktop and a case fan could you replace it for me? And for how much?

kine | Sep 6, 2020
Lourdes Delgado | Sep 6, 2020

You should call the store.👍

what year was the salinas store open? How many people are employed at this location? This information is for a school project. You help is greatly appreciated.

Sofia Ramirez | Sep 6, 2020
Wil Sims | Sep 6, 2020

Sorry unable to assist you. Perhaps contacting a store manager would be helpful.

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Does Best Buy Fix Speakers

Super Tiger Anthony | Sep 7, 2019
Sage Young | Sep 7, 2019

Yea probably, or they send back to manufacturer for repair or replacement.

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do you sell soda stream carbonation replacements?

Mary West | Sep 7, 2019
Wild Wagyu | Sep 6, 2020

They do put they do sell out a lot. They mainly sell electronics. They don't keep it a well-stocked item.

does best buy replace samsung s7 batteries

Bob Treat | Sep 7, 2019
Ren Iberia | Sep 7, 2019

No they do not. If your phone is out of warranty, there are cellphone repair places.

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Is best buy going to close their doors to the public Q

Efrain Silva | Sep 7, 2018
Super Saiyan Bro | Sep 7, 2019

Someday they will but not today or anytime soon

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Do you guys have x box 360 controls?

Jorge Morales | Sep 7, 2018
Super Saiyan Bro | Sep 7, 2019

Check online they no longer sell xbox 360s

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How long do I have to return an unopened laptop.?

Mary Paulson | Sep 7, 2018
Emmanuel Marquez | Sep 7, 2018

15 days is the standard return policy, 30 days for Elite Rewards Members, and 45 for Elite Plus. If you bought the laptop recently (November or later), the return policy is extended until January 15th for the holidays.

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I'm looking for a blu ray

Marco Reyes | Sep 7, 2018
Super Saiyan Bro | Sep 7, 2019

Go in the store they have tons

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Can I put a down payment on a car stereo

Alex Trujillo | Sep 7, 2018
Emmanuel Marquez | Sep 7, 2018

No, you can purchase the car stereo & purchase the install at a later time, but you cannot make purchases in payments unless you use the Best Buy Credit Card and choose the financing options.

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Is the box of the TV occupied when I wanted to go to change it to grab a new tv in the shop ...?

Paulino Aparicio | Sep 7, 2018
Super Saiyan Bro | Sep 7, 2019

No

Do you have xbox 360 games?

Exotic Smoke | Sep 7, 2017
Super Saiyan Bro | Sep 7, 2019

They do but the selection is below average level games dont waste your money and just head to a local game stop or mom n pop game store

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