United States Postal Service

S. Joi

I have been patronizing this branch for almost two years now. I'm always greeted by friendly employees. They have helped me save cost on numerous packages with suggestions. I haven't experienced pleasantries or suggestions on costs at any other post office.

Kato Bell

HORRIBLE!! I SEE WHY CARRIERS DOES NOTHING THEIR SUPERVISOR DOES NOTHING IVE BEEN WAITING ON A CALL FROM CENTRAL SINCE 01-24-2022 YET STILL TODAY NO ONE CALLED ABOUT MY MISSING ITEMS. MAIL CARRIER SAID THEY CAME BUT YET I DONT SEE THEM ON MY 3CAMARAS. WHERE IS MY STUFF

Pearl Cantrelle

I received an email stating my package was delivered at 3:22 p.m. on Saturday, 1/15/22. Since I was at home and no one knock on the door, I checked the mail box. There was nothing. I than checked the four cameras that I have on the front of my house. The cameras showed that the mail truck passed my home at 3:35 p.m. but did not stop. On Tuesday I called the Lake Forest P.O. twice. No answer. On Wednesday I went to the P.O. The lady that I spoke with took the tracking number and went to the back. She returned shorty and said that she tried calling the mail carrier but didn't get an answer. She took my number and said that when she speaks with the carrier she will call me back. I got no call. Thursday I went back to the Lake Forest P. O. I explained to another person what happened. She went into the back and returned shortly. The computers were down, the previous person that I spoke with was not in and she suggested that I call back later when the computers were working. I explained that I had done that twice before and no one answered. She than gave me another number to call to register my complaint. I called that number twice only to have to leave my name and number. I finally went online and called another number (not sure where it landed) and after pressing several numbers and leaving a message, someone called me back. The lady took my information and said that it will be investigated and I will be contacted in a few days. I should mention that each person that I spoke with was very polite and professional (though not very helpful).

Karma coming back for you

This post office has postal men an women misplacing/stealing packages ever sense hurricane Ida they're putting the package as being delivered or attempt delivered. Or it stays in a status saying package is running late for days after status saying it's going to be delivered on the same day then nothing is delivered. Then the status changes to it's on its way for days an still the post woman don't bring the package an is not delivering anything. She adding false delivery statuses to cover her tracks. I have shoes I've ordered an house decoration items still haven't delivered to my residence. I have cameras an would know if the post man delivered she don't deliver the packages at all they are stealing taking advantage of the storm hurricane Ida hitting New Orleans an think no one would go thru the proper channels to get a investigation done. But they have stolen the wrong person merchandise a whole bunch of the postal workers may need to be fired at the Lake Forest post office location. Update: Still haven't got my packages the mail carrier added a false pre-delivery false attempt delivery again she has not made any attempts to deliver an didn't leave a card for the attempt delivery an no confirmation on the next attempt delivery she can't because she never made the first attempt why? not leaving the pink postal note card so I can go to this location post office to pick up my package. why? is the reason for her not leaving a attempt delivery note card. I'll answer it's because she never tried to deliver she is stealing my packages. An how I know she is taking my packages because she has tried it already. Once I put in the investigation she gave my merchandise up. An a pair of shoes look to have been wore on the sole there's dirt from being walked in of the shoes also the packing was ripped open. If something don't get done about this/Lake forest postal location I'm going to file a police report on my items stolen by my mail carrier. I've went thru the proper channels already my next step is to call the police to get my packages.