United States Postal Service

Category: Post office in New Orleans, Louisiana

Address: 1521 Poland Ave, New Orleans, LA 70117, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–3PM

Tuesday: 9AM–3PM

Wednesday: 9AM–3PM

Thursday: 9AM–3PM

Friday: 9AM–3PM

Saturday: 9AM–12PM

Reviews

Kyle Carson

Sep 2, 2022

Currently standing in the lobby 15 minutes after they're supposed to open with six customers all waiting. This is a common occurrence at this station. Especially annoying considering they're all laughing in the back. Crazy!

Kourtney Nicole

May 24, 2022

One star is too generous. I've been in my apartment almost one month and I still don't have a mailbox key to check my mail after bringing my lease to the post office twice. Very unprofessional and unreliable location.

Ashanti Anderson

Aug 27, 2021

Tired of you delivering my mail and leaving my mailbox open so everything gets wet, or you try to stuff oversized envelopes in there so the stuff gets bent up and destroyed. I’d rather you just left my mail at the post office and called me to pick it up. These are court documents you got wet

Justin LaGrande

Apr 17, 2021

I had a package marked as delivered but didn't receive it. This morning (Saturday) I got up and walked to the Bywater Station. I was greeted with closed shutter and a line. The posted hours of business are 9-12, but as of this writing they're 58 minutes late opening. I don't receive mail in most cases when I'm supposed to and haven't in about a year. This is ridiculous at this point.

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Questions & Answers

I haven't receive my mail in about a week . where are the mail carriers on Poland ave?

Latonja Newman | Sep 7, 2019
Gail Woods | Sep 6, 2020

I haven't received mail in several days. I have bills to got out still sitting in the box! What is going on with the post office?

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Why are y'all letting the phone ring 🤦🏽‍♀️

Linda Smith | Sep 7, 2018
Tosha Magee | Sep 7, 2019

Yep they never answer

Why y'all keep telling me to pick up my package at the office and when I get there tell me it's on the truck, then when it's not delivered the online tracker tells me that to go pick it up at the office again, for the 3rd day in a row?! Stop playing!

Chelsea M | Sep 7, 2018
Shelia Javery | Sep 7, 2018

Because they are very lazy, rude and everyone you talk to on the phone is a supervisor!

Why do they keep telling me that my package will be expected by 8pm when they're closed at 3pm AND my package isn't even here?

King K.C | Sep 7, 2019
Mick Felix | Sep 7, 2019

The office is closed but the drivers are still out delivering mail and packages

Why DNT the mail carrier pass on my Street which is the 1900 block of clouet st I haven't seen a mail carrier in a week n I'm waiting on medication threw the mail y'all gone have a law suit coming soon y'all CNT hold up ppl mail

B Davenport | Sep 6, 2020
Yvette Hunter | Sep 6, 2020

They Need 2 Do Much Better. And Bring The ppl Their Belongings.Why the the HUB HOLD THE MAIL SO LONG BEFORE U SEND IT 2 THE DELIVERY STATIONS THATS VERY SAD

What is going on haven't seen or received any mail in 4 days in the holy cross area.......

Linda Smith | Sep 7, 2018
lance poret | Sep 7, 2018

Whole street gets missed in my area(bywater) every other Saturday like clock work

How can i track r trace my package but lost tracking number

Jovona Stokes | Sep 6, 2021
Tamika-Lynell Carter-Dotson | Sep 6, 2021

You can call the Post office if you know where and your info they can give you the tracking number again

WHERE IS OUR MAIL?!

Maryella Walkup | Sep 6, 2021
Stacy Morris | Sep 6, 2021

There is a situation with the Post Master General that's affecting the mail system. The delivery is approximately ten days or more behind schedule. Hope that helps.

Want to send a package to zip 90813 from zip 70117 using 2 day service when will it there

Pamela Bentley | Sep 7, 2018
T. B. | Sep 7, 2018

Honestly? There's no telling. Typically, it would arrive three business days (M-F) after you mailed it; send on Monday, delivered Thursday. However, here in New Orleans, I've had Priority 2-Day Packages take up to 9 days to be delivered.

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