Massage Envy

Category: Massage spa

Address: 3348 Village Dr, Castro Valley, CA 94546, USA

Phone: +15106908585

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–8PM

Reviews

David R

Aug 30, 2022

Angelica was fantastic, her skills were above and beyond the best I have experienced at Massage Envy. Her technique is very effective. She provided very valuable information in regards to Massage Therapy that I had not been exposed to before. I would like to schedule her whenever she has availability.

Carolina Altamirano

Aug 1, 2022

Don't know if it still a COVID issue or not. My favorite masseuse left (3 in a matter of a few months) next great deep tissue masseuse had to be out a week and they had no options for me. It has been so hard to get appointments in if you don't pre schedule out and even then, preschesuling is still almost two months out in my experience. I'm considering canceling my membership as I have had to book with therapists else where now frequently.

Tricia Walsh

Jul 31, 2022

I love Joley! My back is yet again so happy and in the best hands by her. She’s really hard to see because everyone loves her and there’s very good reason why! She’s one of the best massage therapists I’ve ever had and I’m confident every client she works with would also agree with me. So technically skilled and very kind. Thankful to have professionals like her working at Massage Envy!

Zainab

Jun 9, 2022

I've been coming to Massage Envy Castro Valley, since the beginning of the year. I'm grateful to have met an amazing professional caring masseuse named Kim. Thank you, for helping me feel relaxed & comfortable during my visits. I appreciate all your suggestions, that has helped me on my healing journey.

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Questions & Answers

How long is a facial?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Sep 6, 2021
Massage Envy | Aug 7, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Sep 6, 2021
Massage Envy | Aug 7, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Sep 6, 2021
Massage Envy | Aug 7, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Sep 6, 2021
Massage Envy | Sep 6, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

When will the online appointment system actually work? No opening are able displayed it defeats the purpose of having an online booking system, this would be a lot more convenient than having to call in every time.

Elizabeth Rubio | Sep 6, 2021
Dan Chou | Sep 6, 2021

Elizabeth, thanks for your message. The online system is able to show more typical appointments. Our staff is always able to find more capacity than the system because they can intelligently move around breaks and create space. We are quite busy lately as folks are more comfortable after vaccinations and are working hard on creating more availability! Thanks for your patience!

Hi can you help a bad back who had surgery?

Lorri Bettencourt | Sep 7, 2019
Massage Envy | Sep 7, 2019

As long as you don't have any doctor's restrictions we can accommodate. Just tell us your medical history when you check in to make sure we can accommodate your situation. If you do have concerns, please consult your physician first to make sure. Hope that helps!

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