The Home Depot

Category: Home improvement store in Waterford, Connecticut

Address: 816 Hartford Turnpike, Waterford, CT 06385, USA

Phone: +18604371900

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Buz Czerwinski

Jul 28, 2022

Better prices than Lowe's and the selection is just as good. Not very happy about the parking situation as it seems there are to many spots reserved for pickups and handicap that are hardly used.

Kylie Kinnaman

Jun 28, 2022

Horrific experience all around. Bought a grill, took them 45 minutes to get it in my Jeep because the associates kept walking away and promising to be right back. (Only one associate was actually helpful, the one who finally loaded the grill into my car.) Left a constructive review and asked for follow up from management. They never called or emailed. Get the brand new grill home to find out it’s defective. Have called and texted customer service four times now to return it and every conversation is a different story. Won’t shop with them again—will stick to our local Johnson’s from now on, who provide nothing but A+ customer service and great rewards.

Blaire Seigler

May 10, 2022

Really not impressed with Home Depot and their customer service lately. Purchased a small chest freezer from this location and it was dented/damaged right out of the box. Called this location to get assistance with an exchange and replacement and after being on hold for 2 hours and transferred 4 times I was told there was nothing they could do and that they could have the manager (Angela) call me back. They took my name and number and 2 days later still no phone call.

Daniel Jones

Apr 30, 2022

I guess I'm a suspect not a customer... I was followed by an undercover Home Depot security the entire time I shopped. When I realized for the first time he was following me I confronted him and asked if he worked at the store or knew me. He didn't verbally answer but just shook his head no. After following me half way across the store I finally asked to speak with a manager about this person. During that time the undercover followed me all the way to the register where I was waiting for the manager. He stood there trying to sneak peak around a corner while I waited for the manager. At this time I was very uncomfortable with this random person following me so I confronted him once again and asked why he was following me and asked again if he worked at the store. He said no, so I asked a employee that was passing by and they said, "Yes he does work at the store sometimes". After the manager (Chris) finally arrived I asked why the undercover was following me the entire time I shopped. He could not give me a explanation other then I fit a "profile". I asked if I had done something wrong or if there was a policy they were following and he could not give me an answer other then how I looked. I've shopped at this store for years and have spent tens of thousands of dollars over the years at this store, but now I realize I don't fit the ideal customer profile. I will be cancelling my HD credit card and no longer shop at Home Depots since they believe certain people are SUSPECTS not customers. Be warned if you fit the look you will be followed. And FYI the plane cloths security is horrible at his job which made me feel even more uncomfortable. He just stared at me and randomly picked up objects that had no correlation. Plus he didn't have a cart.

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Questions & Answers

Do you have mean green mildew destroyer in stock?

Stacey DeBruin | Sep 7, 2018
Stacey Reed | Sep 7, 2018

Yes, called moldaway,moldex or wet and forget. About 16.71- 37.15 pending on what you choose I believe it might be in the cleaning section not sure though.

Am interested in purchasing a kitchen sink. Do you provide installation and, if so, how is the cost determined?

John Smith | Sep 6, 2020
Mike George | Sep 6, 2020

Yes will install

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what is the number of this store

Kevin Gibson | Sep 7, 2019
Melody Fixer | Sep 7, 2019

Did you try googling it?

Do you have Microwave door handle for Frigidaire model FFMV162LMB?

Julie Quinn | Sep 7, 2019
Henry | Sep 7, 2019

Julie, I am not a home Depot Rep. I don't believe they do but suggest you go to HomeDepot.com Granger's supply also

Do they have speedy dry in the store

david houseman | Sep 7, 2019
Rich Goccia | Sep 7, 2019

Yes

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Do you have in stock the Berghoff Stainless Steel Salad tongs for 9.99?

elaine | Sep 7, 2019
Stacey Reed | Sep 7, 2019

No.

Does home depot honor military discount via on line purchases????

Mark Rubin | Sep 7, 2019
Jessica Salerno | Sep 7, 2019

No, only instore purchases, unfortunately.

Landscape Brazilian Whitestone Do you have it

Pamela Klimas | Sep 7, 2018
William Terry | Sep 7, 2018

Not in our local store. They do have... Rain Forest 3 in. to 5 in., 30 lb. Large Egg Rock Caribbean Beach Pebbles $11.00 for 30 lbs

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Do you install railings on concrete porches ?

Barbara Hall | Sep 7, 2018
S P (Sue) | Sep 7, 2018

Not that I know of. But I know someone who does if you live in Southeastern CT.

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