Dairy Queen

Dale McElmurry

We dropped by for ice cream. The person who took our order was obviously new. I'm not sure how experienced any of the crew was. We went through the drive-thru. They weren't very busy and there wasn't a line, only 1 car in front of us. They were quick to take our order. I asked if I could get some chocolate put into my cherry freeze and was told no that they wouldn't do that. That was disappointing. So we got a regular cherry freeze. We got a blizzard and a shake which were made the way we like them. When they made the freeze. It was obviously a training experience as 3 employees worked on it together. They over filled the cup which sounds like it would be a good thing, except they only wiped the mess off of the outside of the cup as they handed it to me, leaving a mess under the rim of the lid. Though I tried to lick off the excess, it began to melt and drip all over me, the steering wheel and all over the car. It was a mess. Obviously there's another training experience to be had on this one. The parking lot was clean. The employees were friendly but not highly organized. We were only in the drive-thru for about 7 minutes. It would have been nice if they would have added chocolate to the freeze as I asked, but overall it was a good visit with the exception of the mistake which led to the mess. Without the mess and adding chocolate to my freeze would have changed my review from 3 stars to 5...

Amanda Good

Can't really review as I was never served. Pulled to the window, was greeted and told to wait, 9 minutes later still no order taker so we left. Drove back by 15 mins later and the truck that was behind us in line was STILL at the window waiting for their order. Would usually give the benefit of the doubt, bad days happen, but the employees were visible thru the window, and weren't doing anything but talking.

Chris King

I have stopped to get a quick bite to eat at lunch time and on the way home from work at this particular dairy Queen on Lancaster. Every single time I stop there they screw up the order. Tonight I stopped for people and my family that were at my house because my grandchild was born today and the order wasn't even close to what I ordered. Only about half of it was there the service at this particular dairy Queen is the worst I've ever seen in my life. I will never stop there again

lala Mendez

Ayo whoever worked 2-23-22 at night time didn’t do good. Didn’t even get my right order and then this other persons order was like drenched in bbq. Whoever was on grill needs some help. And whoever was on window/drive needs help too. Onions not even in da box