Xfinity Store by Comcast

Category: Internet service provider

Address: 62 Second Ave, Burlington, MA 01803, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Doug Adams

Jul 20, 2022

They were very nice and helpful even though the store was very busy I was greeted and taken care of very quickly and with great service!

C'est Zephyr

Dec 21, 2021

They had quick customer service, for setting new service and returning equipment. I try to stay away from monopolistic companies like Comcast, but if you only have them as your internet provider (a consequence of their monopoly in your area), then the reps at this store, don't give you more reasons to distress. Top folks, I just wish their C level management were just as good.

Patricia Skiles

May 12, 2021

I dreaded trip to face-to-face encounter at Xfinity. There was a bit of a wait, but thankfully I was greeted by Deanne from Burlington location. She not only listened to my myriad of issues, she wad pleasant, knowledgeable & patient. It did take about an hour to resolve issues, but her note taking was thorough & clear for tech visit today. I appreciate having someone who answered all questions and willing to go an extra mile to resolve. I highly recommend asking for Deanne if you need to visit Xfinity in Burlington,MA

Ann Assarsson

Feb 6, 2020

It was a simple transaction of canceling cable and returning the equipments. It is something many people dread doing because of the constant up selling in this industry… But today I had a very pleasant experience, and Sean was very professional, personable, and attentive. He took care of everything in a timely manner, and even held the door. Exceptional customer service. I urge everyone to make this location their preferred service office location.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can I drop off set top boxes at this location

Danielle Bourne | Sep 6, 2018
John Hajinlian | Sep 6, 2018

Yes, you can.

Can you purchase remote controls at this store

Alice Biase | Sep 6, 2017
Hank Manz | Sep 6, 2018

All I know is that when I had a broken remote control they replaced it here.

Can I refer billing issues at Comcast Burlington?

Lynn Macalingay | Sep 5, 2021
Kevin Carter | Sep 5, 2021

Yes. They have. A billing area for questions

I need a new remote mine is damaged. Can I get a new one at comcast burlington?

Donna Bodony | Sep 5, 2021
Rachit Singh | Sep 5, 2021

Yes you can.

Can i get a new remote at this location ?

Gene Boyd | Sep 6, 2019
Brandon Barnard-Sullivan | Sep 6, 2019

Yes you can.

Are you guys offerering "bring your own device" right now? with a visa gift card per line?

Jody McPherson | Sep 6, 2019
Carole Ferro | Sep 6, 2019

I can't help you ☹️. I go to the Xfinity store to pay my bill. I have all the services I want at this time. I suggest you contact them online or by phone to find out what deals are available.

Do you have the IPHONE 7 Plus black in stock?

A Google User | Sep 6, 2019
Ahmad Sims | Sep 6, 2019

Yes

Can I sign up for Comcast service at this store (Burlington, MA)?

Christopher Corkery | Sep 6, 2018
vincent scarfo | Sep 6, 2018

I believe so

Can I trade in a box that is not working for a new box at this location ?

Maureen Boggiatto | Sep 6, 2018
vincent scarfo | Sep 6, 2018

I am not sure its a new store

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places