Address: 490 Old Union Turnpike, Lancaster, MA 01523, USA
Phone: +19783451800
Sunday: Closed
Monday: 7AM–6PM
Tuesday: 7AM–6PM
Wednesday: 7AM–6PM
Thursday: 7AM–6PM
Friday: 7AM–6PM
Saturday: 8AM–4PM
Perry Goldstein
Great service. Great communication. The rug in the back had pulled out from under the seat. They kindly fixed it.
Renay Bankowski
I was very pleased with the service I received at the Ron Bouchard Nissan in Lunenburg yesterday. Derek was very prompt and efficient in getting my vehicle ready for its regular maintenance. Thank you!
Brianna Johnson
I was having engine trouble one morning so I called the service center asking them how to go about getting my car towed to them as I had extended warranty that I thought would cover this issue. They gave me the number to a tow service they used and my car was towed in. They called me back that afternoon stating it was my battery. I advised that I didn’t think it was just the battery and asked that additional testing be done on my car. They said that was no problem and they’ll call me back. I got a call back an hour later stating my battery was being put in and I can come get my car. I asked if additional testing was done and the rep said no it doesn’t need it. Again, I explained that I would like additional testing done and I was told no and to come get my car. When getting my car I talked with a different rep and expressed my concerns. He then told me that if I want my extended coverage to cover my tow, I needed to call a different number to ask for the tow. Advised that I called the number I was given by the Nissan rep after telling them I had this warranty. Then I got my receipt back and under the complaint it stated a completely different problem than what I had explained which makes sense as to why they were only worried about the battery. Complete upset with this whole situation and felt like no one listened to my concerns.
Jai Shankar Yadlapalli
I am very impressed with the service I received today. I missed my initial appointment and Dan was very helpful to reshedule another appointment in the same week. Mike was very friendly and courteous when I visited this place for the first time. I was provided shuttle service to drop me and pick me back when the car repair was complete. Prices for the services are also very affordable and service turn around time is very quick. I would highly recommend their service.
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Absolutely! We are a pet friendly facility, and our staff will most likely ask to pet them!
If you are faced with an unexpected repair, it can be stressful. We have a number of options to help our customers. We work with a 3rd party company to offer service financing. We also offer service and maintenance plans. Ask a Service Advisor for details.
Yes, we offer a clean, comfortable waiting area with couches, TV, free WiFi, children's play room, refreshments, and desks for working while you wait.
Yes, we offer state inspections here on site!
Yes, we have an early and late drop process where you can leave your vehicle in our parking lot and drop your keys in our secure drop box.
Yes, we offer rental cars; and we have a limited number of loaner vehicles that can be reserved in advance with one of our Service Advisors. We also offer vehicle pick up and delivery, as well a shuttle service.
Yes, we often have a variety of service discounts and special offers available. Just visit our website and click Specials, then Service Specials to see our current offers.
Yes, we offer a variety of tire brands including Goodyear & Michelin. Ask your Service Advisor for our current special offers.
Yes, we can assist with any Nissan factory recall service you need done. Just visit our website and click the red Schedule Service button, to set up an appointment.
Yes! We service all makes and models, including Toyota, Hyundai, Mazda, Subaru, Ford, Chevy, Jeep, and more. We are happy to service your vehicle, even if you did not purchase it from us.
You can call our service department at 978-345-1800, or schedule service for your vehicle online anytime using the convenient online appointment scheduler on our website. Just visit our home page, and click Schedule Service.
Yes we do, you can reach out to our Service Team at 978-345-1800 or at https://www.ronbouchardsnissan.com/service.aspx for more information!
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