UPS Customer Center

Category: Shipping and mailing service in Winston-Salem, North Carolina

Address: 199 Park Plaza Dr, Winston-Salem, NC 27105, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–12:30PM

Tuesday: 9AM–12:30PM

Wednesday: 9AM–12:30PM

Thursday: 9AM–12:30PM

Friday: 9AM–12:30PM

Saturday: Closed

Reviews

francis albert

Jul 20, 2022

The ultimate best customer service rendered. Would highly recommend this facility to families and friends. Kudos, UPS.

Airborne 84

Mar 4, 2022

These people done went crazy at the main Hub Park Plaza in Winston-Salem off of Patterson Street if you want to pick up a Ship Island still having it come to your house main I'll charge you $7 and some change to pick it up used to be free Smmfh

Jules Boslough

Jul 22, 2021

Anything that I have ordered that has been shipped through UPS has resulted in "incorrect or incomplete address" and my items never get delivered. I have lived here for over 10 years, in this exact same house. I even double check my address is correct when I notice UPS is handling my package. If my address were "incomplete or incorrect", why is it that Amazon, USPS, and FedEx can find my address with no problem?

Emily Owens Simmons

Feb 22, 2021

Let me tell you what, I can’t say enough positive things about Amber that works at the customer center! Give credit when credit is due and she is top notch! After multiple calls from UPS 800 number and no resolution, Amber was able to help me and she went above and beyond. So pleased with her and how hard she works for the customers! And the driver Adam is awesome! So friendly and very professional with all deliveries.

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Questions & Answers

Why does UPS need to charge a fee to pickup a package at a customer service center?????

Barry Thirtle | Aug 6, 2022
UPS Customer Center | Aug 6, 2022

Dear Barry, thank you for your inquiry. We understand your concern. When we make changes to the delivery, it involves additional handling of the package, which increases our cost. If you need further assistance, please contact us with your information via a Private Message or Direct Message on one of our social channels: : Facebook @UPS, Instagram @UPS, or Twitter @UPS

Why is UPS overcharging for deliveries. I dropped off a box in Winston Salem,NC to be delivered to a town in NYS. Receipt showed actual weight 5lbs. Charged weight 9lbs.

Marcy Walters | Mar 9, 2022
The Lady Lotus | Mar 9, 2022

Have you contacted UPS directly? I would. Unless there is a charging system they use as standard like 9lb and under pricing etc I dont see why they would charge for that weight. I just shipped a 22 lb box and was charged for 22lb shipping which was a little over 20 bucks.

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Do they hire felons

pressure black | Sep 5, 2020
jacques caldwell | Sep 5, 2020

UPS is a second chance company. I would imagine definitely not a serious felony.

How do you contact directly if im an employee

C Lawrence (CJ) | Sep 6, 2019
Lakeitha Valentine | Sep 6, 2019

There is no direct number, you would have to contact your supervisor

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Need to locate an employee. Death in family.

Dianna Langston Eller | Sep 6, 2018
Karen Watson | Sep 6, 2018

It’s impossible to call the local distribution center. So frustrating.

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How do I get a person to answer and help with a UPS problem

Barbara Egnatz | Sep 5, 2021
UPS Customer Center | Sep 5, 2021

Hi there, thanks for contacting us. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

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What's the HR number at this location?

Chrisshawn Scales | Sep 5, 2020
Melinda Hammond | Sep 5, 2020

I don't know it, maybe try goggle

I need a UPS pick up because I have a package at my home that is not mine. thank you

Wavlin Pinnix | Sep 5, 2020
Tim Mays | Sep 5, 2020

1 800 PICK UPS IS THE number

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Where is my package

Grant Turner | Sep 6, 2018
Grant Turner | Sep 6, 2018

This is the second time in a week last time I had drive 30 minutes away to get it

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