Doug Russell Marine

Category: Boat dealer in Worcester, Massachusetts

Address: 1 SW Cutoff, Worcester, MA 01604, USA

Phone: +15087914917

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–1PM

Reviews

Jessica Jones

Jun 21, 2022

We bought a pontoon boat at Doug Russell Marine and our saleswoman, Priscilla Ferrreira was excellent through the whole process. I’m a first time boat buyer/boater and Priscilla was able to make great suggestions and sold us a boat we could handle. She was very responsive and very clear and thorough. An overall great experience.

edite hanlon

May 27, 2022

We bought a tritoon boat at Doug Russell Marina and had the most pleasant and friendly experience right from the moment we contacted them. The salesperson (Pricilla) was awesome, she was cordial, friendly, very responsive, and on top of every step of the sale process, we loved her. The day we picked up the boat, Doug Russel (the owner) came out to meet us and was present throughout the delivery process, he personally ensured the delivery process was perfect and took good care of us… we were very impressed with the customer service, how personable and nice everyone was, and the fantastic experience. Definitely recommend this marina dealership if you’re in the market for a water toy. Thank you Doug Russel, Pricilla, and the rest of the staff we dealt with, for such a pleasant experience.

gary wuenn

May 27, 2022

Just purchased a Avalon Tritoon from Doug Russell Marine. Couldn’t have been a better experience. Our sales person Percilla was fantastic. She made sure everything was perfect. The owner Doug Russell also greeted us and was present throughout the sales and delivery process. I highly recommend anyone looking for a boat or Jetski to use this dealer.

Mark Bishop

Jul 1, 2021

I went to Doug Russell Marine to purchase a “New” Mercury Remanufactured 383 mag mpi. When I returned to NJ to have to engine installed the installing dealer raised concerns about missing serial numbers and the hours showing on the ECU. I asked for a refund as this was concerning to me and I could not get a clear answer from Mr. Russell on the origins of this engine. I was faced with a lot of push back on this. The General Manager Rob got involved and was able to explain that this remanufactured engine was remanufactured by Doug Russell Marine and not by Mercury as I had thought. He worked with me to exchange the engine for a brand new one that I was more comfortable with, at a fair price. He was also able to locate a brand new transom assembly and riser spacers that they had in stock when every other dealer has them back ordered. I was able to purchase all 3 items and head back to NJ to await installation. Although it was a confusing and frustrating purchase initially, I was very happy with the professional service from Rob and the staff at Doug Russell Marine. In the end I left there happy with my purchases and would definitely do business there again. If not for Doug Russell Marine and their large inventory of in stock items, I would be waiting months for the parts to get back in the water.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 5, 2022
Doug Russell Marine | Sep 5, 2021

Doug Russell Marine is open during the COVID-19 pandemic. Orders can be placed by phone, in store, or online. In store shopping has reduced occupancy to help maintain social distancing. Curbside pickup is also available. All staff, vendors, customers and guests are required to wear a mask while in the building. Cleaning and sanitizing is performed throughout the property multiple times daily. For more information, please call 508-791-4917

Are you a Yamaha jetski dealer?

Dante Zamarro | Sep 5, 2021
Doug Russell Marine | Sep 5, 2021

Hi Dante, we supply original Yamaha Waverunner parts and accessories only. Alternatively, we are a full line Sea Doo personal watercraft dealer with unit sales, parts/accessories, and warranty service.

Do You have boat storage for the winter?

Richard Perez | Sep 5, 2020
Doug Russell Marine | Sep 5, 2020

Yes we do. Feel free to call our service department at 508-791-4917 for more information or learn about our winter packages

Do they rent jetskis

Eduardo Santiago | Sep 5, 2020
Rodolfo Soto | Sep 5, 2020

No

do you service and repair evinrude e-tec outboard motors stater motor does not work but rope pull will start the engine

Burncoat Lane Road Management Committee | Sep 6, 2019
Doug Russell Marine | Sep 6, 2019

Yes, we do service some Evinrude E-TEC engines. Please contact our service department at 508-791-4917 for further details and availability.

I have a evenrude 50 Hp that the throtle control is working the motor in the wrong direction wondering if you might have any idea's

Paulette Johnson | Sep 6, 2018
Doug Russell Marine | Sep 6, 2018

Thanks for the message. Sounds like the cables are not connected properly. If you just replaced the cables, there's a good chance they were not fitted onto the proper side of the throw.

Need a trim relay for 98 Volvo out drive. Part # 3853946

Fred Frank | Sep 6, 2018
Steven Edsall | Sep 6, 2018

Call them directly

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