Amica Mutual Insurance Company

Category: Insurance company

Address: 5 Chenell Dr, Concord, NH 03301, USA

Phone: +18775126422

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Stephen Anderson

Dec 14, 2021

One of there drivers hit me and 4 yes later they are still dragging their feet

Aleka Munroe

Oct 14, 2018

Our experiences with Amica home and auto have always been exceptional.

Vincent Ghika

Aug 9, 2018

I've had Amica since 2009 and have always had great service from them. I recently had to file a claim for a camper destroyed by mice. After the adjuster came out and inspected the camper, Amica direct deposited the claim amount within just a day or two. I would highly recommend Amica for Home and Auto insurance.

Allison Piersall

Jun 28, 2016

I was a policy holder for 3-4 year and had two small one vehicle accidents within a year after almost 10 years of perfect driving. One involved hitting an animal, the other was ice related in the winter, but neither was considered a major accident. Amica handled them well, but then I moved out of state and switched my policy to New Hampshire. Amica quoted me a great rate, had me sign the paperwork and then called me and told me they didn't capture the two accidents in the new policy and doubled my rate! They didn't recognize two claims filed theough THEM! And as a result, my premium doubled. It was very off-putting, and they were not polite when I returned their call. It would take a real lot for me to ever have a policy with a company that can't do their homework before writing up a policy and having me sign it. The biggest shock was when I asked if I had to sign the new policy and they said no! Clearly my consent for a change in my premium is not necessary! I have a new policy with the same coverage with Geico and the rate is excellent. They also are easier to get ahold of with their mobile app. Shame on you Amica.

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Questions & Answers

How am I covered if my car is damaged by hail?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

How am I covered if I hit storm debris in the road while driving?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

This damage would be covered by your collision coverage.

How am I covered if a tree or debris falls on my car?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

How am I covered if my car is damaged by a flood?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

What if I need my rental car for longer than expected?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

Your policy has specific limits for rental reimbursement coverage. If you need to extend your rental period, you may be responsible for additional costs. If you are not at fault, you may be able to recover the additional expense from the at-fault party.

Do I need to purchase a rental damage waiver?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

The purchase of a damage waiver, or additional insurance, is not covered under rental reimbursement coverage on your auto policy. It only waives your deductible. However, it is your choice whether or not to purchase this coverage from the rental agency.

How much rental coverage do I have?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

Most policies have a $20 per day limit, up to $600 total, included in the collision and other than collision coverage. You may also purchase higher rental limits.

Do I need to purchase the rental company's insurance on the rental car?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

Your Amica auto policy extends the same coverage limits to a rental car, but in some cases you may need more coverage. There may be certain benefits to purchasing additional insurance, but please note that this may result in out-of-pocket expenses. Coverage for rental cars applies in U.S. territories only.

Does my auto policy cover property stolen from my car?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

If the stolen items are permanently installed in the car and you have comprehensive (other than collision) coverage, the loss is covered under your auto policy. However, if the stolen property is something that you put in your car, such as CDs or a GPS, this is usually covered under a home policy, as part of your personal property coverage. Certain restrictions may apply.

Will my auto policy cover me if I drive someone else's car?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

The general rule is that insurance follows the car. For example, if you have an accident while driving someone else's car, that person’s insurance would apply first. Your auto insurance may provide coverage if the owner of the car did not have auto insurance or didn’t have enough coverage to pay for the damages. Exclusions may apply, so it’s best to contact us to discuss the specifics of the loss and determine possible coverage.

What's the difference between collision coverage and comprehensive coverage?

Amica Mutual Insurance Company | Sep 5, 2021
Amica Mutual Insurance Company | Sep 5, 2021

Collision coverage covers physical damage to your auto caused by a collision with another car or object. Comprehensive, which is also known as other than collision, covers physical damage to your auto, including fire, theft, vandalism and broken glass.

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