The UPS Store

Tipsy Gypsy Travels

Great staff. Very slow. Waited in line for 30 mins. Even though the line was out the door they didn't have any pep in their step to try to get it worked out. We will never use this location again.

Ed Callahan

I believe they changed ownership recently which is reflected in the very poor service they are providing. I feel bad for the employees they are doing the best they can but they are very understaffed which is a reflection on ownership. It is not unusual to have a 10 to 20 minute wait for a simple package. My advice find someplace else to do your shipping.

Megan Fleming

The staff here is always friendly and helpful! I recently had an issue with a package I shipped and spent hours on the phone with UPS corporate getting the run around and no consist answers about how to resolve the issue. Since I shipped the package from this store, I called and spoke with Hannah. Unlike the customer service reps from the corporate office, Hannah listened to my issue, was extremely kind and understanding, and very quickly got me all of the answers I needed and was able to solve my problem. She turned a very frustrating situation into a positive one within a couple of hours. Highly recommend this store!

Ted Haines

This store is under new management/ownership. The entire staff appears to have been replaced. Consequently, the new staff may be experiencing the learning curve. However, they are pleasant and work very hard to meet their customers needs. The old staff were great. I look forward to experiencing the same great service.