Kane's Furniture - Corporate, Warehouse & Customer Pickup

Rai sancho

In store associates are amazing and helpful. I ordered online during their black Friday sale and had my delivery change twice a month for 6 months. It took 7 months for me to convice them to give me what came in and wait for the rest. Every customer service rep i spoke to with the exception of 2 were incredibly rude. I ended up refunding my remaining order and most likely will not shop online again.

Cullen Hashagen

I placed an order online and picked it up. I called ahead to make sure that there was no wait. Everything went smoothly. The quality of the furniture was impressive.

Patricia Nappi

I’m waiting 4 months already for a dining room this is ridiculous! They took my money for it though. The worst part about all this hold up on furniture with Kanes is you can never get through to the store on OBT in Kissimmee nobody picks up the phone I don’t get it what kind of customer service is that ! Shame Kanes !

Jennifer Tejada

We ordered a couch, entire bedroom set, side table, & dining room set. We spent ALOT of money here. We ordered in March 2021 and didn’t get our furniture until June& September which is not the main problem. Our couch arrived broken THREE times! My 4th couch finally came with no defects. Now our dining room chairs (that we have used about 6 months) are falling apart! Our bedroom set ( which we have had for 6 months) the paint is chipping all off and there is a bright metallic silver under the paint so it is extremely noticeable. We had someone come out and he tried to say it was our fault for scratching it until I rubbed my finger gently and showed that it just peeled off and he apologized and said I was right and it was defective but only 2 out of the 5 pieces. He said the rest is wear and tear . Did I mention we only had this 6 months? Could you imagine what our supposed wear and tear would be like in a year? We take very good care of our things and our furniture from here has done nothing but fall apart! We have several pieces from Walmart and Badcock furniture that still look brand new and we have had them way longer than anything from Kanes and they were alot cheaper. Im disappointed with the quality and the customer service. I expected alot more from Kanes but I will NEVER SHOP HERE AGAIN and I will tell everyone I know about my horrible experience These pictures are older but I’m not home to take new oens. Will update once I do