SERVPRO of Malden/Melrose

Category: Water damage restoration service in Melrose, Massachusetts

Address: 177 W Foster St Rear, Melrose, MA 02176, USA

Phone: +17816656396

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Ijeoma Ojiaku

Jun 23, 2022

Ian and Leo were phenomenal and responsive to my needs. They were attentive and were professional. They exceeded my expectations and will hire them for a job if I have a company. They are a treasure for your company. Thanks for sending me the best you have.

Peter Ghattas

Oct 22, 2021

Office staff isn't great (I guess they're working on training new people) but the cleanup crews were excellent. Work was done well.

David Dias

Oct 29, 2020

ServPro was very professional and knowledgeable. They responded to my inquiry right away and talked me though my options. Luckily I did not have mold damage in my home but they shared valuable insight on what I can do to fix my visible damage. They came across as honest people and I would certainly recommend them to anyone looking for mold removal.

Paul Spirn

Jan 13, 2019

We had a very good experience with this Servpro franchise today. The principal responded within 5 minutes to my urgent phone request for the cleanup of a small, inactive sewage spill on a Sunday morning. He carefully explained the scope of work and the estimated charge, $325. I agreed there was no emergency, and he asked if I could wait 2 hours for the work to begin. The crew arrived on time in a small van equipped with water and vacuum service. The crew chief carefully surveyed the site, documented it with photographs, and explained exactly what would be done. The men were efficient, thorough, careful, communicative, and intelligent. Within an hour they had cleaned and disinfected the area thoroughly, washing the floor, wiping down all contacted surfaces, and collecting all items that could not be salvaged. When it was done more photos were taken and I was asked for my approval; the charge, $350, was reasonable. I would use this service again and I recommend it highly to anyone else.

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Questions & Answers

How much are estimates?

SERVPRO of Malden/Melrose | Feb 7, 2022
SERVPRO of Malden/Melrose | Feb 7, 2022

Estimates are free. We provide estimates for water damage, fire damage, remediation, Covid-19 cleaning, decontamination and other cleaning projects. An on-site inspection may be necessary. Please contact us for more information.

Do you accept insurance?

SERVPRO of Malden/Melrose | Feb 7, 2022
SERVPRO of Malden/Melrose | Feb 7, 2022

Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.

Do you provide emergency water removal service to Melrose?

SERVPRO of Malden / Melrose | Sep 5, 2021
SERVPRO of Malden / Melrose | Sep 5, 2021

We provide emergency water removal services to the Melrose area 24 hours a day, 365 days a year. Our service vehicles are stocked with equipment and always ready to go.

Does SERVPRO of Malden / Melrose work with homeowner’s insurance companies?

SERVPRO of Malden / Melrose | Sep 5, 2021
SERVPRO of Malden / Melrose | Sep 5, 2021

We are happy to work with insurance companies. We can communicate with your adjuster and keep you in the loop with all correspondence.

How fast can you begin fire damage restoration in Linden?

SERVPRO of Malden / Melrose | Sep 5, 2021
SERVPRO of Malden / Melrose | Sep 5, 2021

We cannot enter the property until the fire department officials deem that it is safe, but we can be on-site with you immediately so that we can begin the process as soon as possible.

Do you provide 24/7 service to Melrose?

SERVPRO of Malden / Melrose | Sep 5, 2021
SERVPRO of Malden / Melrose | Sep 5, 2021

SERVPRO is a true 24/7 company, meaning we take calls any time of the day or night, 365 days a year for Melrose. Although some services can wait until the morning, water damage needs to be removed quickly to prevent secondary issues. Call our office as soon as you are aware of the damage so that we can begin evaluating the issue.

What services do you provide to Malden?

SERVPRO of Malden / Melrose | Sep 5, 2021
SERVPRO of Malden / Melrose | Sep 5, 2021

SERVPRO provides Malden and surrounding areas with not only water damage restoration services, but also fire damage restoration, and mold removal and remediation services for residential and commercial properties. Call our office for more information.

Hello, I don't know if this is something that you will handle. I live in an apartment that has white walls. After several years of Yankee Candles burning, there is a film of soot on the walls and white cabinets. Is there anything you can do?

Edwin Anderson | Sep 5, 2020
SERVPRO of Malden/Melrose | Sep 5, 2020

Yes...call us direct please at (781) 665-6396- we can schedule a time to take a look. Thanks Ellen

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