Papa John's Pizza

Anthony Keylon

I have tried to give this location several chances. Every time it gets worse. Staff ignores you. They will not tell you anything. They state 15 minutes for pickup an hour and 15 minutes later nothing. Tried delivery several weeks ago and 2 hours later it showed up. Staff screaming at workers and costomers . All in all this is the worst place to get a pizza.

Tamila Khalikova

If I could give 0 star i would. Called the local office but the order was taken by rep in Phillipines which i didnt know. Placed an order for pizza to be delivered to daycare facility for kids. It got so messed up and instead of 11.45am it was delivered an hoir later. Never ever do i order from papa johns again. So dissapointed. The rep sent my order to chantilly office instead of centreville. Chantilly manager said that he has one driver but it is not my problem. Manager of papa john do smth about this. It is unbelievable.

Amanda Luzi

Ordered my pizza and my confirmation email said it would take 32 minutes. Tracking said 31-41 minutes. An hour after I ordered my pizza I called the automated phone check in said it would still be 15 minutes. So I asked to speak to the manager to find out where my pizza was. His response was, “computers lie. This is corporates problem, not mine.” I asked what was I supposed to do then? I told him I understand being short staffed, I’m just trying to figure out when my food will be here. He then proceeded to tell me, “you have to call to get the right time,” “computers lie,” “I can’t be on the phone and make pizzas.” I told him that I would most likely not be ordering from them again, only then did he ask what he could do to make it better. But then didn’t offer anything. When my pizza did arrive it was cold and the crust was thin not original. The only decent part of the experience was the driver who was very kind.

Eryn Flynn

We ordered a pizza online this evening and had a few modifications when we got to the store we realize that the store did not see the modification even though it was online and the wonderful front service person Tom corrected our order with …