Haute

Gitte Borgschulte

This place is amazing. Overwhelming really! Incredible selection of upholstery fabric!! Very friendly and helpful staff. A great experience. Thank you.

Lee Cox

Huge selection of fabric. I didnt know there was a fabric store in town, and was so happy i found this one. Its a bit of a treasure hunt. There are lots of precut pieces, but i spent a good deal of time looking through rolls and rolls of …

Kathleen Alafoginis

Absolutely disappointed in the customer service and quality. I’ve had these pillows for several years and decided to take covers off for a good clean. Opened it up to find this, see photos. The pillow inserts of all FOUR pillows are still …Hello Kathleen Needless to say we were perplexed when we received your call approximately 45 minutes ago. We are still using the same pillow resource and in that lengthy relationship, we have not had a complaint of this sort We sincerely regret and are mindful of any unsatisfactory project outcome. Both Elizabeth and I expressed our regret to you. I am sorry that you missed our statements of regret. We based our decision on your lengthy failure to complain We could not understand why you waited for more than four years to let us know. On another note we also noticed in your account history you still owed us $47.70 for a job we completed in 2017. Apparently you were short on fabric and we added fabric to complete the project.....It was never paid for. This transaction was the last one you had with Haute. (2017) Inserts in $2017 cost $28. The same inserts now are $38. You told us your new work room is charging $60 just to do new cover. Seems a bit excessive. Finally I am sorry but hope in the end you can appreciate why we made our decision. To say DO NOT TRUST HAUTE is after all a bit mean spirited and excessive.

Kathleen Alafoginis

Absolutely disappointed in the customer service and quality. I’ve had these pillows for several years and decided to take covers off for a good clean. Opened it up to find this, see photos. The pillow inserts of all FOUR pillows are still intact but have all but lost all their down. Another workroom I work with has never seen anything like this and we’re completely appalled by the quality. No intact insert should ever do this, regardless of the time passed. They are simply horribly made. The manager had not even an “I’m so sorry” not to mention my additional expense or troubles, only you’ve had them too long. The feathers have ruined the zippers of the covers. This is absolutely the worst customer service. DO NOT TRUST their product or then. You get what you pay for.