Address: 8002 King Helie Blvd, New Port Richey, FL 34653, USA
Phone: +17278414430
Sunday: Closed
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–5PM
Saturday: Closed
Cory Necketopoulos
Just the worst malpractice iv ever seen they just don’t care. Should be called Baycareless. Every single month there has been an issue. From medication to appointments. I don’t know how these people are still in business truly. Supposed to get my medication tomorrow bet you there’s some type of issue…
Scott Shaw
I can't say that they are horrible because I've heard that the service given to patients is far better than a lot of places around here. What I can say is that they need to come up with a new freaking process. My better half went voluntarily yesterday. I know she's there. Due to the incident that occurred we may be being evicted. I haven't heard from her since she got there and when she finally calls the phone broke up the entire time. I've tried to leave messages and they refused. All they say is I can't confirm if she is or is not here but I'm sorry there are circumstances such as these where I know she's there and it is freaking important for her to find out that she may come home to an empty house. At the very least... Pass on the message. It doesn't matter who I explained this to. It doesn't matter how many times I've done so... I get the same answer.
Vikki Hillier
No seems to know where my child's paperwork for school is 2 nurses and the Records clerk all looked me in my face with NO Urgency. The Nurse was supposed to ask the doctor about the paperwork I sat in my car for an hour NO ONE CAME. The file clerk walked across the parking to her car saw me said nothing and left. So at this point I am learning BAYCARE DOESN'T CARE! and the STAFF is the SAME. What to expect when you bring your child here EXPECT Nothing cause NO one Knows Anything and they Don't ask each other. Just shoulder shrugs and BLANK stares.
Brandi F
The staff at this particular location are extremely unprofessional. They treat you as if you do not matter, never answer the phone or return your call and the one time I did get a returned call I scheduled my appt for 3 weeks out then get a call 2 days prior to my appt saying that they had no appt for me and one was never made. The girl I spoke with Evelyn was extremely rude and hostile with me to the point that I asked to speak to her supervisor Judy. That was a waste of time bc when I asked Judy if she was going to address the issue she told me she couldn't give me that information. After hearing the tone in her voice when I told her about Evelyn and then her response afterwards I knew she could care less about the fact that her employees treatl people like that. I wish they would get their staff in line or get new staff its unacceptable.
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They lack very basic skills receptionists normally have. I’ve been going to this establishment since I was 15 and am now 32 and am now so fed up that I’m changing doctors and mental health clinics entirely. They don’t care about being good to patients , they think that they are better than the people who come into the office or try for weeks to get someone to pick up the phone to make an appointment, they say call this push this option to “Schedule or cancel an appointment “ then nobody will call back even about a week later. People don’t waste your time with Baycare Behavioral Health at this location . They don’t care.
Mondays and thursday starting at 8am
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