TruGreen Lawn Care

Cathy Bowers

We have had Trugreen for years...initially they were great but over the years the company has really gone downhill. They no longer seem to care about their customers needs. Today is a perfect example. We have been experiencing extreme heat and drought conditions and water restriction for weeks. Despite these conditions Trugreen showed up today and aerated and overseeded my lawn. Really Trugreen?? When I tried to call to speak with someone I learned that you can no longer call your local provider. The calls go to a central location. I was told I would receive a call back within 48 hours. Extremely poor customer service...they no longer seem to care about what customers actually need...

Donna Boutin

Service technicians are knowledgeable and helpful in identifying problem areas in lawn maintenance and share remedies.

Beth Lacourse

We prepaid for the season, over $1200, haven't seen anyone since May. I have reached out to Trugreen several times, never able to reach the Plymouth office directly. I was told we would receive a credit, which has not happened. Supposedly, according to the app, they came today to treat for mosquitoes, no paperwork left on the door, and no activity shown on our numerous cameras. I would NEVER prepay for these services again, and I would not recommend this company.

Bruce Levy

Worst experience ever! Over promise and under deliver. Missed 3 appointments and expected me to follow up and reschedule. Extremely frustrating communication process. 48hrs for someone to call you back. In my case it was 6 days. You never get to speak or email the same person so you have to explain your issues all over again every time. Gave them 2 opportunities to fix the issue and chose to blow off both. Requested my money back. Ask to speak with your local manager and see what song and dance you get. That should be telling enough.