Ross Simons Jewelry Store in Warwick, RI

Randolph Reid

We had an amazing experience working with Randall today. He was very helpful with my fiancé and I while we picked out wedding bands. Definitely recommend visiting and doing business with Ross Simons.

Nameless Doll

Terrible! I lost my ross Simon's card and someone found it apparently and charged 509 worth of merchandise. Ross Simon's is trying to get me to pay for it. Lawsuit coming their way!!!!!

Chief Simplifier

UPDATE: Very classy and professional reaction when my wife picked up the watch today and the store manager Mark personally addressed and apologized for the incident and treatment. That is good customer service and leadership and makes us believe in RS again, and me updating from 1 to 4 stars. Thanks Mark! My wife recently dropped off my old Tag Heuer watch for repair and was treated in the most arrogant and unprofessional way by a store manager or female employee who thought she is something special working in a fine jewelry store but obviously is not or has not learnt how to treat customers the right way. This is the last time we were there at RS, will no longer purchase from them or have our watches repaired, there are so many better, more professional places around and online, who needs RS!!??

Jessica Silverman

Amanda was amazing in helping me and my now fiancé find the perfect ring. She was able to pull the exact ring I was thinking of, and then the one I actually wanted! The process was so low pressure and the opposite of what we experienced at the chains! We love Amanda and will be back for our wedding band.