St. Luke's Clinic – Capital City Family Medicine

Lisa Compton

I have always had a wonderful experince with this clinic until today. I called the clinic for reoccurring symptoms after just having finished a round of antiobiotics. I called because I was experiencing great discomfort. I spoke with a woman who said her name was Jennifer. When I explained I had just been in the office a week ago and had seen a nurse practitioner. Jennifer asked me my name, address, and birthdate. I gave her all my information. Jennifer then told me I had not been at their clinic and that I called the wrong place. When I confirmed the clinic location she asked again for my name, address and birthdate. Jennifer then proceeded to tell me I was calling the wrong clinic. I asked again if this was the clinic on state street and if my Dr. Jennifer Holiday was a dr at this location. She confirmed it was the same location. Again we went through the process of verifying my name, address and birthdate. She then proceeded to tell me that I should call tommorrow to see if someone could help. When I asked to speak to a dr. or nurse practitoner she very rudely said she would send a message. JENNIFER IS SO RUDE and I cant believe they let this woman talk to patients this way!

Julie Robison

Friendly support staff, great personal visit with Dr. You, as always. I know she cares about me as a whole person as well as whatever the specific reason for my visit.

Janeen K Elmore

I wasn't aware that this clinic was no longer taking walk-ins. I rolled in hot with my daughter in pain. The gentleman who checked us in was so pleasant about my misunderstanding & was caring in his delivery of bad news of this info. That simple communication made a world of difference for me. Turns out that there was a cancellation & they got us right in! ❤ If there wasn't a spot available, I still would've left there feeling like they would be happy to treat us, if they could. Fist bump to that guy though, seriously.

Chris Elliott

Horrible clinic, stay away from this place. My kids have had a primary care physician with Capital City since they were born and it used to be a wonderful place. I’m not sure what went wrong but it’s so awful now. My oldest daughter needed a wellness check and when I called to schedule an appointment with her primary care physician I was told she no longer had a primary care physician and they would not take her on as a patient. Somehow she simply got lost in the system. To say the front desk staff was uncaring and insensitive is way too nice. Stay away!