American Freight (Sears Outlet) - Appliance, Furniture, Mattress

Category: Furniture store in Winter Park, Florida

Address: 3825 Forsyth Rd, Winter Park, FL 32792, USA

Phone: +14076773472

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Lorelei's Lit Lair

Aug 13, 2022

John L. Was amazing and greeted us with a smile as we walked in the door. He showed us everything I was looking for, gave us a detailed explanation of the warranty protection plan that they offer, compared to the manufacturers warranty. I found the best prices. I was out the door in 30 minutes!!! If you ever stop by to shop at American freight ask for John, it’s rare to find knowledgeable sales representatives who know about their products and services and treat you with exceptional service. I highly recommend John.

Mikal Lowe

Jul 19, 2022

Shaji gave us a great experience! We went to look at an out of box Cafe refrigerator. He rolled it out for us, plugged it in so we could make sure it worked. Made sure we got the no taxes for the energy efficient appliances. It was raining and Shaji knew we were taking it all the way back to Jacksonville, so he made sure the guys loading it up wrapped it up so it wouldn’t get wet. We are supper happy with our purchase. In the future if we need any other appliances we will be looking forward to working with Shaji again.

Mark Hale

Apr 16, 2022

I live 100 miles NW of this store; however, I choose to drive to this location for my appliances. I bought a French door refrigerator about 6 months ago and was very happy with my purchase. Today I bought a steam dryer. Dean, John, Josh and Tito were the salesmen there today. They were all very friendly & helpful. They were knowledgeable about the products and helped me decide without pushing for a sale We will be back when we need another appliance.

MySan McGowan

Sep 26, 2021

Our oven died this morning so we did a quick search of ovens in Orlando. We found this GE oven with 4.5 stars and a price tag of $449 compared to $719 at a competitor. It was in stock and though there is a sizable dent on the side it doesn’t affect performance and you can’t even see it once installed. Alex was very helpful and we were in and out in less than half an hour. They were efficient and gave us a discount on the after care package. Highly recommend checking this place out!

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Questions & Answers

i have been calling 6-7 times a day for the past 9 days....with 2 different numbers...NO ONE WILL ANSWER THE PHONE!!! Absolutely the WORST phone customer service I've EVER dealt with.

Gail Scaturro | Sep 6, 2018
Timothy Kirkwood | Sep 6, 2018

They're open Monday through Friday 8 to 12. Good luck in any response from them. That's how they treated me, and will never return.

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If I try to call all day, using their different numbers and no one answers .. how tf. Am I supposed to pay my bill? I'm keeping my purchase and no, I'm not driving there.. that's what customer service is there for...

WALDEMAR PABON | Sep 6, 2019
DJ Joey Colon | Sep 6, 2019

Try to pay them online see if you can register your account online and pay your bill that's what I do hope this helps

What do we sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

We sell what you'll need to outfit your entire house with quality, name-brand items. Mattresses and furniture items come brand new direct from the manufacturer, keeping prices low. We also have a mix of new, out of carton and slightly imperfect name-brand appliances. These imperfect appliances all pass a stringent and thorough testing and certification process before being sold in our stores. In addition, most carry the same manufacturer's warranties as new, in-box items.

Terrible place to go and by appliances. Customer service is the worst, the staff nor the Supervisor's specially Melvin do not how to treat customers. I bought a fridge that was deemed unsafe after it was delivered to my home.

Jennifer Medina | Sep 6, 2019
Jeff Rowe | Sep 6, 2019

I can and never will understand how this store stays in business. Sorry Jennifer.

Do you have central heat and air conditioners? Google Abdullah Abad-moon and respond to him please. He resides in Virginia

Angelia Barrington | Sep 6, 2019
C c | Sep 6, 2019

No, Sears is closed at Altamonte springs area

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What is the delivery charge

SANDY Petrila | Sep 6, 2019
Ron Wolfe | Sep 6, 2019

All depends on what ? And where ?

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do they answer the phone...Nope!!!! Try getting a person and you will not!Do not care for their Customers.. Just call all different times of day, no human and transfer to nothing during business Hrs

Bobbi Lay | Sep 6, 2018
Nicole Harris | Sep 6, 2019

If they were getting a thousand calls a day they wouldn’t be closing so many stores down.

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Can I shop and pickup my items inside the store?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

Yes! Our stores are open and available for instore shopping, instore pickup, as well as curbside pickup and delivery.

How will this impact me as a Sears Outlet customer?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

While you were always able to find a broad assortment of quality, take-it-home-today appliances, now you will also have access to brand name furniture and mattresses at low prices. You will also be able to get same-day delivery on all appliances, furniture and mattresses.* Meanwhile, customers can continue to experience fully trained, knowledgeable sales associates who can help you find the right product you need, along with the flexible payment option that works best for you.

Is Sears Outlet closing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

No! The stores are thriving and will continue to operate, only with a brand new name and expanded product offerings. We'll still offer our same vast appliance assortment but with the added benefit of an expanded furniture and mattress assortment at incredible prices.

Is Sears Outlet part of Sears?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

No. Both Sears Outlet and the new American Freight Appliance, Furniture, Mattress are completely separate entities from Sears and Sears' parent company TransformCo. In fact, starting in late April, we will no longer use the Sears Outlet name and it will be removed entirely from all of our materials and business operations.

When is the rebrand taking place?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

Sears Outlet will be rebranding over the course of April, leading up to a big grand re-opening celebration across all stores on April 23rd, 2020.

Why is Sears Outlet rebranding to American Freight Appliance, Furniture, Mattress?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

For over 50 years Sears Outlet has been a market leader when it comes to quality, brand-name appliances at low prices. American Freight has enjoyed similar success in the furniture and mattress category. We're combining that cumulative value under one roof to provide consumers a one-stop-shop for their favorite brands in appliances, furniture, and mattresses.

trying to get w someone in the winter park store to pick up my purchase it's 93 miles one way to pick it up but can't reach anyone on the phone??

Ron Mancini | Sep 5, 2020
Randall Huntsinger | Sep 5, 2020

I have the same situation. I can't speak to anyone as the phone's simply do not work. It's insane.

What Kinds of Products Do You Sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

Sears Outlet sells new items as well as one-of-a-kind, out-of-box, discontinued, refurbished, reconditioned, cosmetically damaged and used merchandise. All items that are no longer new undergo a stringent testing process and when necessary have cosmetic parts replaced and/or are repaired. Only after an item has undergone our thorough certification process is it approved to be a Sears Outlet Certified item. In addition, these products carry the same manufacturer's warranties that new in-box items do.

Do You Offer Leasing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

Yes, we do. You can rent to own items such as refrigerators, washers, dryers, dishwashers, tools and more. You take home your purchase after your first lease payment is made.

Do You Take Old Appliances Away?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

If your item is eligible for installation or hook-up, you old item may be eligible for haul away.

Do You Deliver?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

Yes, we do! Your item(s) may qualify for local delivery if they are located within 75 miles of your delivery address. If your item(s) originate at a location that is more than 75 miles from your delivery address, your order will be considered a national delivery or in-store pickup order.

What Are Your Hours?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

Monday: 10:00 AM – 9:00 PM Tuesday: 10:00 AM – 9:00 PM Wednesday: 10:00 AM – 9:00 PM Thursday: 10:00 AM – 9:00 PM Friday: 10:00 AM – 9:00 PM Saturday: 10:00 AM – 9:00 PM Sunday: 10:00 AM – 7:00 PM

Is Sears Outlet Still Open?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Sep 5, 2020

Yes, we are! In fact, there are currently more than 130 Sears Outlet stores open. Our stores are located in major markets across the United States.

Does the warehouse sell heating elements

Shaniqua Lopez | Sep 5, 2020
Gabriel Beauford | Sep 5, 2020

Maybe just go up to the store and ask for heating elements.

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I WAS TOLD BY DAYTONA STORE MANAGER TERRY THAT I COULD NOT SHOP THERE AGAIN BECAUSE I HAD MADE 2 PURCHASES AND THEN CANCELLED THE ORDER. I USED TO BE A SEARS EMPLOYEE AND I KNOW THAT IS INCORRECT PROCEEDURE FOR A CUSTOMER TO BE TREATED

bonnie carter | Sep 5, 2020
Jonathan Jones | Sep 5, 2020

Found the same to be true in regards to prices vs level of damage. In fact, ended up buying a floor model Samsung from Lowes with 0 damage at half the price of Sears scratch and dent appliances. It will be the last time I consider Sears Outlet for appliances for sure.

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Do they offer financing on their large appliances?

Charles Cameron | Sep 6, 2019
dean keenan | Sep 6, 2019

Yes.

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What hous is the Sears on Forsyth Road scratch & dent open om Saturday & Sunday

cyndi l | Sep 6, 2019
꧁SARANG NAE꧂ | Sep 6, 2019

I believe it's 9 to 5 but closed on Sundays

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Do you have any Outdoor Umbrellas in stock?

Irene Auditore | Sep 6, 2019
dean keenan | Sep 6, 2019

Sears outlet has a different selection of items everytime I go. Sometimes you might have to visit a few times to find what you need.

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Do you carry water filters for LG refigerators?

Carol Rackley | Sep 6, 2018
Anita Grabon | Sep 6, 2019

Yes they do. Saw them behind the counter. But they don't answer the phone. Wonder why they are having trouble?

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Do you carry furniture

Geraldine Allen | Sep 6, 2018
myke fisher | Sep 6, 2018

Yes. Ashley furniture.

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Why is nobody answering phones??????

FRANK FERRONE | Sep 6, 2018
Jose Bravo | Sep 6, 2018

Becouse .

Is the parts deprtment open on Sunday

Mark Moreau | Sep 6, 2018
myke fisher | Sep 6, 2018

No. Open 9-5 Mon-Sat

How much is long distance delivery?

MMA Fighter | Sep 6, 2018
Shamire Badillo | Sep 6, 2018

1-50 miles $81.99 51-80 $109.99 (approval needed)

Not sure why it states it is open on Sunday but it is closed

Stacey Dolloff | Sep 6, 2018
andrew pierce | Sep 6, 2018

I posted a photo that shows the updated hours and suggested a change . The entire store is closed on Sundays

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Do you have any toasters for sal?

Sharli Hill-Aleman | Sep 6, 2018
Elkins Dahle | Sep 6, 2018

Yes they do

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How long dose it take to deliver?

Josh | Sep 6, 2018
Shamire Badillo | Sep 6, 2018

We use XPO Logistics as our 3rd party delivery team. Local Delivery (within 50 miles of store) costs $81.99 and it covers up to 5 pieces. Delivery dates vary based on your zipcode.

Do they remove Old appliances

Christine Robison-Laurence | Sep 6, 2018
Jay Gauvin | Sep 6, 2018

I think they do for a fee. Not sure. Or if you purchase new items, they will remove the old ones

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A need de cable for presión machine. How much is the cost

Luis gomez | Sep 6, 2018
Bruce Cinader | Sep 6, 2018

I don't know what you're looking for and I don't work there better that you call him and ask that question

Do you offer delivery

Jean Bennett | Sep 6, 2018
gail arnold | Sep 6, 2018

Yes

Are y'all open today?

Jose Vargas | Sep 6, 2017
gail arnold | Sep 6, 2017

Yes

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