CDPHP

Category: Health insurance agency

Address: 500 Patroon Creek Blvd, Albany, NY 12206, USA

Phone: +15186413000

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Sarah Kennedy

Sep 2, 2022

I have had CDPHP insurance for many years. I’ve never had any issues and they do so much for the community. Highly recommend!

Paul Clark

Jun 9, 2022

I received a letter in the mail today telling me that my monthly rate is going up by a ridiculous 32% starting in 2023. I am a healthy, middle aged person with zero health issues and take no medications. Almost $900 per month for a silver level plan. Unbelievable.

Vanessa Cao

May 2, 2022

I called their service line to ask about specific benefits for each plan I was considering for CDPHP. Kaylie from their benefits department and Megan from behavioral health were both such pleasant and lovely people to talk to- both cheerful and helpful in answering my many, many questions. I got all my questions answered and ended the call feeling confident in choosing a health plan I knew all about.

John Leitgeb

Apr 19, 2022

After over a year of having CDPHP's national coverage I can only recommend people stay far away from this company. I have never had so many issues, that I can recall, with an insurance company before. My opinion is their level of support, in regards to the issues that arises, creates an unhealthy level of care for they members.

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Questions & Answers

Hi I plan on going to Florida for three months this fall. Am I covered for treatment if necessary while I am there. Do I need authorization for care if needed ?

Mary Lubinski | Sep 6, 2018
CDPHP | Sep 6, 2018

Hi Mary, it would depend on your benefit design. Your best bet is to call member services at the number on the front of your member ID card so they can research your individual plan and coverage.

Is this covid vaccine covered

Margaret Strait | Sep 5, 2021
CDPHP | Sep 5, 2021

Yes, absolutely!

Is this a good place to go to get denied for wisdom teeth removal? Just wondering cause even though I'm in a lot of pain I'm thinking I'll just keep them there.

su m | Sep 6, 2018
Karen | Sep 6, 2018

They approved the removal of my husband's impacted wisdom tooth without issue.

Does CDPHP cover stair lifts?

Bob Zajac | Feb 7, 2022
CDPHP | Feb 7, 2022

Hi, Bob - Please call member services at the number on your member ID card to see if this is a convered benefit under your specific plan.

what denture coverage is being offered in 2022

Rosemarie Marrantino | Nov 9, 2021
CDPHP | Nov 9, 2021

Hi, Rosemarie - please visit www.cdphp.com/Medicare to check out our plans for 2022.

I would like a physical by a provider who would be new to me. The scheduler suggested I make an appointment with the NP for my first visit. Would my visit be covered by CDPHP? I thought the physician needed to perform the initial visit.

Cindy H | Sep 5, 2021
CDPHP | Sep 5, 2021

Hi Cindy! Nurse practitioners can perform physicals, just like a physicians! If you’d like more specific information about your benefits and coverage, give us a call at the number on your ID card.

Does this plan cover routine eye exams or glasses/contact lenses?

Shaunna Clemens | Sep 5, 2021
CDPHP | Sep 5, 2021

Hi Shaunna! Depending on what type of plan you have, yes! You can get a free quote and shop around here: https://plans.cdphp.com/#_ga=2.97867871.1778275674.1622893889-1950999516.1621901334

does membership include Silver Sneakers?

cheryl barvoets | Sep 5, 2021
CDPHP | Sep 5, 2021

Hi, Cheryl - yes, our Medicare plans include Silver Sneakers. More information can be found at CDPHP.com/Medicare.

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She always sanitizes as I do its been 6 days now should I be concerned ? Or monitor for symptoms. They are just being tested today they couldn't get a test sooner unfortunately

Kathy Foley | Sep 5, 2021
CDPHP | Sep 5, 2021

Hi, Kathy - I am not sure I fully understand your question but if you have concerns regarding COVID-19 please contact your provider or schedule a telemedicine visit. More information is also available at cdphp.com/coronavirus.

I will be in Florida for 3 months. Can I get vaccinated there even though i am out of network? Can i get a prescription called down to Florida when the vaccination is available there.

Michael White | Sep 5, 2021
CDPHP | Sep 5, 2021

In the meantime, please reach out to your doctor about when you should get vaccinated, and discuss any needs you may have when in Florida.

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Is Fitness Connect open in Latham

Joseph DiDonna | Sep 5, 2021
CDPHP | Sep 5, 2021

Unfortunately, no. We shut down in March amidst the pandemic, and are not yet able to comply with re-opening regulations. We will keep you posted on when we reopen!

Hi. My name is Dan. I had cdphp before and lost it. Can I get it back

Shirley Thompson | Sep 5, 2021
CDPHP | Sep 5, 2021

Hi, Shirley - please visit plans.CDPHP.com to check out what we have to offer you!

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How do I find a claim form (for dental work) on the website? Thanks, Paul

A Google User | Sep 5, 2021
CDPHP | Sep 5, 2021

Hi, Paul - please log in to your member account on CDPHP.com to file a claim form. If you need help, contact member services at the number on your member ID card.

I work for Albany Medical Center and I am looking to obtain a copy of my insurance card. Can this be emailed to me? Or can I access it on a website some how?

Tami Phoenix | Sep 5, 2020
CDPHP | Sep 5, 2020

Hi, Tami - yes, you can access your member ID card by logging into your member account at www.cdphp.com. You can also request a replacement copy of your card there. I hope this helps!

I don’t know how to apply CDPHP health insurance on internet ! Can I come to the place and apply my mother health insurance? It’s possible to do that or not ?

evilcry evilcry | Sep 5, 2020
CDPHP | Sep 5, 2020

Hello, we’d be happy to help. Please call (518) 641-3700 for assistance with enrollment.

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do I need a referral to see a dermatologist.

Harold Peters | Sep 5, 2020
CDPHP | Sep 5, 2020

Hi there, please call member services at the number on your member ID card so they can check your plan details and best advise.

I have a bad rash all over top half of my body only I used a new perfume on Valentine's Day .l need to know if I still Have health Insurance can u help me

Dawn Dunham | Sep 5, 2020
Carolyn Clark | Sep 5, 2020

You have to call CDPHP in order to find that out.

how do i find "fitness connect:

Michele Smith | Sep 5, 2020
CDPHP | Sep 5, 2020

Hi, Michelle - please visit CDPHP.com/fitnessconnect for a list of locations and information on how to get your free key tag!

how do i find out the status of my advantage enrollment?

Jan Gray | Sep 5, 2020
CDPHP | Sep 5, 2020

Hi there, please call (518) 641-3950 and our member services team will be happy to assist.

HI my primary Dr. Mark Fruiterman will be retiring in the fall of 2020Do you have a listing of Dr's who are accepting new patients? Thanks

Michael Matthews | Sep 5, 2020
CDPHP | Sep 5, 2020

Hi, there! Please call the number on your member ID card to chat with member services about finding a new primary care doctor. You can also visit Find-A-Doc on our website to locate doctors near you who are accepting new patients.

I just got CDPHP. When my husband signed us up we just picked a Dr. close to us. They are not accepting new patients. How do I find out other in network providers?

Christy Mihalek | Sep 5, 2020
CDPHP | Sep 5, 2020

Hi, there! Please contact member services at the number on your ID card. They can help you find a new primary care doctor. You can also use the Find-A-Doc search tool on our website to search for doctors.

I was charged for a procedure that I did not have by a orthopedic doctors office in schenectady. Who do i talk to about this? The orthopedic doctor or cdphp. I sent cdphp a note but never heard back. The

Linda Empie-Lape | Sep 5, 2020
CDPHP | Sep 5, 2020

Hi there, we are sorry to hear this. Please contact CDPHP member services at the number on your ID card for assistance with this matter.

I need to see a Podiatrist and would like to go to one close to me. Dr. Joseph A Manzi .Can you tell me if he except CDPHP .

Theresa Cornell | Sep 5, 2020
CDPHP | Sep 5, 2020

Hi there! You can use our handy search tool at findadoc.cdphp.com to see which doctors participate with your CDPHP plan.

Well I applied n got five different letters last 4 wks no one knows what they r doing there how do I meet a one on one so o can get this straightened out I already have 25'000 in medical bills from last mo cacaubecause they can't get nothin right

DiaBoLiKo 25 | Sep 5, 2020
CDPHP | Sep 5, 2020

Hi there, so sorry to hear this. We have several locations available to meet with someone in person here: https://www.cdphp.com/~/link.aspx?_id=7D9AEB3216CC46298F52ACB90BA28F6E&_z=z

We live in Rensselaer, NY. Where can my husband go to have a pulmonary function test as ordered by his cardiologist?

Lois Ross | Sep 6, 2019
CDPHP | Sep 6, 2019

Hi Lois! It sounds like our team was able to get in touch and answer your questions. Thanks for reaching out. Please let me know if you need anything in the future!

I lost my book to look up dentists in the cdphp network. How do i find them ?

Linda Empie-Lape | Sep 6, 2019
CDPHP | Sep 6, 2019

Hi there! You can use our handy search tool at findadoc.cdphp.com.

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How long dose tames them. Forthem to actually send me my medicade

Samuel Williamson | Sep 6, 2019
CDPHP | Sep 6, 2019

Hi, Samuel - I'm not sure I understand your question. Please give our member services team a call so we can assist at (518) 641-3700 or tell free at 1-800-777-2273. Ali S.

Is there a discount for the bike rentals in Albany

Nancy Santiago | Sep 6, 2018
CDPHP | Sep 6, 2018

Yes, if you are a CDPHP member, you can receive 20% off all CDPHP Cycle! purchases. Just call the number on your ID card or log into your online account to receive the discount code.

Can I go see a Dermatologist without seeing my PCP or having a referral / go ahead from "you" ( CDPHP ) ? I have CDPHP Medicaid.

linda sue darling | Sep 6, 2018
CDPHP | Sep 6, 2018

Hi Linda Sue, your best bet is to call member services at the number on the front of your ID card. They can research your specific plan and even help you find a dermatologist.

Im having a very bad time with and oxygen supplier , i need to file a complant form , where do i get information on this

Richard Doin | Sep 6, 2018
CDPHP | Sep 6, 2018

Hi Richard, please contact member services at the number on the front of your ID card. They can assist you with your complaint.

Where is the claim form for dental reimbursement

Elaine Jones | Sep 6, 2018
CDPHP | Sep 6, 2018

Hi Elaine, please call member services at the number on the front of your ID card. They'll be able to provide you with the information you need specific to your dental plan.

need cdphp card

MaryCarol Canary | Sep 6, 2018
Karen | Sep 6, 2018

If you have coverage through them, I'd contact CDPHP directly via phone. They have excellent customer service. I don't recall ever being on hold. I'm not sure how hard it is to get through if you don't know your insurance I'D number though. They also have several locations customers can visit.

Flu shots covered at pharmacy under CDPHP?

Mary Beth Brown | Sep 6, 2018
Karen | Sep 6, 2018

Usually (I haven't seen it not covered since ACA kicked in), but you may want to double check the terms of the specific plan you're examining.

Does this insurance cover chiropractors

Tiana Leonard | Sep 6, 2018
m | Sep 6, 2018

Yes

Do you cover under the family plan a at home DM breathing device?

m romeyn | Sep 6, 2018
CDPHP | Sep 6, 2018

Please call member services at the number on the front of your member ID card so that they can best assist you based on your specific health plan.

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