Lacey's Inc

Chris Matilszki

Come here for all your flooring needs! Help out a small business with kind genuine people and a great selection. Gwen was a delightful voice over the phone and Mike and Kevin were professional and polite managers that helped me get the carpet I needed! Thank you Lacey Inc!!!

iamrhart

I do not reccomend this company. I gave them three tries. Here is the story: Original appointment had to be re-scheduled, and strike 1) the new appointment: agent didnt arrive on time, i had to reach out to the store and even then there was no communicstion. Finally got an answer and the agent wasnt going to be at the house for 4 more hours. Strike 2) i called to check in on a quote and to speak with a salesman. The salesman didnt call back and didnt email a quote. Strike 3) waited 3 days and still no call back and still no adjustment to a quote. Went to the store, returned the samples, thanked them for their time, and left.

Dick Pashby

I stopped into their showroom to ask if someone could come to my house to measure two rooms for new carpets. Salesmen said he could come on Tuesday at 1pm. He took all my information and said he'd see me then. Got home to find that I had a meeting scheduled for same time. Cancelled that meeting and decided to have salesmen come. Tuesday came but no salesmen. Not even a call to reschedule. What's going on at Lacey's?

Hilary Grismore

Eric (I think he said his name was) was courteous, friendly, and did a fantastic job on our very dirty basement carpets. He tactfully navigated around my little dogs and tried to keep the doors closed as possible to save heat. These details make for great customer service and are so appreciated. The cleaning was thorough and my carpets look incredible. Lacey's crew also installed carpeting in another part of my basement last week and did a great job. I just really appreciate thoughtful, kind people who take their jobs seriously. Lacey's crew has been stellar.