Merritt Clubs Fort Avenue/Federal Hill

Richard afrookteh

The a/c system in the yoga studio is very inconsistent. Sometimes it is working well. Other times not at all. Please address. Thank you!

segun seweje

I came expecting to have a good workout, chill by the pool & listen to music but this turned into one of the worst gym trial experiences I’d ever had. Knowing that the pool isn’t usually available to guests on weekends, I called beforehand to see if it would be ok since my friend was DJing here. I had received validation that it would be perfectly fine and still I was harassed by one of the front desk staff (really tall white guy, don’t remember his name) as I was leaving the gym. Even after he had previously confirmed that it was completely OK for me to enter the pool area, when I was leaving, he approached me very violently claiming that I tried to sneak into the pool area without permission. When I initially entered the gym, I informed him that I had called beforehand and he said he would confirm with a supervisor. He came back saying that it was fine and asked me to fill out a form on my phone & that I was good to go. Assuming that everything was all set, I went to workout & then lay by the pool. Then as I was leaving he abruptly stopped me and began accosting me claiming that pool access was for “members only”. I would have been perfectly fine just lifting & leaving if not that he had previously said I could go to the pool area since my friend was DJing. I’m just really shocked and very disappointed by the customer service & lack of accountability by this particular employee (again the tall white guy at the front desk). I was in fact looking to begin a gym membership with merrit clubs at this location but now that is definitely not happening. I will be going to the Canton location where I hopefully don’t ever have to see this guy again.

Natalie Perrigo

Love this place! Everyone is very friendly and welcoming. There's also just a variety of amenities that come with a membership here. General gym use, workout classes, & pool access all come with the membership. And their COVID compliancy has made me feel very safe & comfortable about continuing to go to the gym.Thanks for the 5-star review Natalie. We are happy to hear you are taking advantage of all of the amenities that come with your membership. If you ever need assistance when you visit, please see our manager Lizzy.

nika cright

Even before the pandemic I was impressed but they have a forever member in me because of the way they have adapted to the major changes fitness facilities faced in a pandemic. They have kept me constantly updates with the state and local …Thanks for the fantastic review Nika. We are so happy to hear you will be one of our forever members. If you ever need assistance when you visit the club, please see our manager Lizzy.