United States Postal Service

Category: Post office

Address: 400 Broadway, Troy, NY 12180, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–12PM

Reviews

Brittany Bodmer

Aug 26, 2022

It’s a long story. All in all bad experience. One employee’s poor job of explaining to me what priority packaging is led the other to get an attitude with me when I realized how much extra I’d be paying and changed my mind. Not to mention that I got solicited by a homeless women who wanted money while I was getting my packages together inside the post office… If you can go to another place go there instead.

Shaneque

Mar 31, 2022

There was a devastating Fire at my residence in January, so I put my mail on hold while searching for a new place to live. I was interrogated 3 different times by two different associates about why and how long my mail would be on hold. Apparently me being homeless was a major inconvenience for them. There is one associate who is incredibly warm and knowledgeable who didn’t make picking up my mail a further traumatizing experience however. I could give two stars rather than zero for her efforts alone.

Lashawna Garvin

Jan 4, 2022

Had a certified letter sent on Dec 20th why did it say it was out for delivery on Dec 28th but still hasn't arrived! SMH the worst experience of my life trying to track down this letter and to get help with my issue. 1-3 business days is a joke!

Erica Bailey

Oct 22, 2020

Today is the third day I went to this post office for my passport and all three times the only clerk that are able to process the application was not there. The clerk that told me she left early was rude as ever, I had to request a supervisor. The supervisor was very nice and helpful. She called another post office and I was able to go there. She's the only reason they receive 2 stars.

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Questions & Answers

Do they do walk-in passport service?

Li Fu | Sep 6, 2019
David Graham | Sep 6, 2019

Yes, limited times.

Are you guys open tomorrow please

Melissa Dzikunu | Sep 6, 2019
Justin Weinstein | Sep 6, 2019

USPS is closed for the 4th of July

Does this post office have a UPS drop box?

Bessie Mabee | Sep 6, 2019
Justin Weinstein | Sep 6, 2019

No

Can you re-new your passport at Troy 12180?

Tim Doran | Sep 6, 2019
Justin Weinstein | Sep 6, 2019

Yes

Does this post office process US passport?

Ifeyinwa Amadife | Sep 6, 2019
Jeannette Hemigway | Sep 6, 2019

Do u have to have an appointment

How much are passport photos

Eric Golden | Sep 6, 2019
joshua cheung | Sep 6, 2019

According to USPS site, the cost of photos for you are $15.

Read More

Why does this place suck so much. I called over32 times in a week but no answer and im having a big huge problem with my mail carrier....

Justice Carter | Sep 6, 2018
chris n | Sep 6, 2018

Your best bet would be to go to the office and ask. Post offices are typically busy especially during bad weather days

How long should it take to get mail from Troy NY to California?

Adriana Herdemian | Sep 6, 2018
geraldine walley | Sep 6, 2018

I mailed a two week ago to Florida and she hasn't got

Does this office process passport application?

Adam Militar | Sep 6, 2017
tashona jamison | Sep 6, 2017

Yes

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