Macy's

George Mastrianni

The woman who helped my wife and I was wonderful and helpful. She went out of her way and we purchased a very nice area rug.

Lauren O

The first thing I heard when I entered the store was another customer loudly trying to find an employee. I probably should’ve taken that as the sign it was, but I was going to a different floor and figured that I’d be able to go in, make my purchase, and head out without issue. I found some pants in the Backstage section and I was looking to buy them, but the checkout desk had no one there and I didn’t see anyone nearby. Another couple customers left the line at the same time I did. Unsure if they ended up buying their items, but I put mine back and left to go to a different store in the mall. There likely would have been someone in one of the other store sections on floor one or two who could check out my items, but I just didn’t feel like searching when I had limited time. I left three stars because I’ve had an okay time in the store in the past, and some of the deals can be pretty good if you look around, but it seems like they’ve been really understaffed lately.

Joseph Valentina

Often helpful and quick. Needed to do an online pickup and staff were happy to help me find where I had to go. Lost 3 stars after a terrible bed-buying experience well beneath what I would expect having grown up with Macy's parades and such, but for clothing in particular my experiences have been decent here.

Taylor Mitchum

I visited this Macy’s a few times before writing this review and it’s always the same: messy Men’s section with things are very scattered and disheveled. The Men’s shoe section is an absolute mess. You have to go out of your way to find help. This is a very sad representation of Macy’s.