Andy's Frozen Custard

Loren Taylor

Let me first say I love the style this place has. Looks great, very clean and would pull in any would be potential customer from the road. The service however was so so. Mostly operated by teenagers. That’s to be expected at an ice cream shop but it seems like they had very little training. I watched multiple employees drop items on the floor they were working with and just pick them back up and use them again. The two employees we spoke to had zero customer service skills. Hardly looked up at us and did not smile the entire time. I’m normally not a stickler about these things but it was very noticeable here. We also heard while our order was being prepared the manager verbally yell at all of the employees for not getting peoples order correct. I’m all for correcting your employees if need be but not in a way where it publicly calls them out in front of the customers. That being said I do believe the two orders I’m front of us had to be remade because they were wrong. Our orders were fine with no issues. Now for the simple part. This custard was nothing great. Very basic. While the menu looks like it has a ton of options you will find out pretty quickly it’s mostly just chocolate and vanilla with a selection of toppings. It wasn’t bad but it wasn’t great either. Just average. While I love the look and feel of this place there is nothing i experienced that would cause me to want to visit again. Sub par service and management. So so custard with a cool building. Cheers

Lorelei Hughes

So many custard choices and concoctions to choose from you just can't go wrong! The kids played in the front bench area while we enjoyed out delicious treats! Must visit! 🍨🍦😋

matt

Good custard, decent price. Really not much else to say. Wish they had just a little indoor seating but it’s a drive through basically. Good stuff all around

Chelsea Woodington

The root bear float was delicious! The only thing I didn't like was that the area to enjoy the frozen treat was just a few benches, there is no umbrella, no inside seating available. Just kind of too hot for that not to be an option.