Walgreens

akyra jJennings

After three hours of the doctor sending a prescription they claim they don't have I ask if they can call the doctor to verify to which I'm told that they are not allowed to call anyone even a week ago they did just that. Customer service is terrible and they need better training.

Angela Ross

Worst pharmacy I have ever experienced at a Walgreens. I had an appointment for a vaccination at 11:30 recently. I made my appointment over a week out. Got there and there was one person Bianca working the customer service counter and drive thru she was pretty busy so I understood her less than friendly attitude. Yet there were at least 5 people filling prescriptions in the back. You would have thought someone would have came up to assist her. But no one did. There was no one but me waiting for a vaccination at the time. 11:30 turned into 12:15. I approached the counter and the woman Bianca mumbled something to me without even offering an apology or looking my way. I sat back down and 15 minutes later the person who would administer my vaccination came out and rattled off some excuse as to why I had to sit there an hour when no one else was there for a vaccination except one other customer that came in about 12:15 and asked me how long I had been waiting. The woman administering the shot told me the vaccination had to sit out for a while they just couldn’t administer it immediately. My question is, since I made my appointment a week out why can’t you review your appointment log and see what vaccinations will be needed for the day. Couldn’t you have taken the vaccination out at 10:30 or even 10:45 so that it would be ready at 11:30??? I have been to other Walgreens for vaccinations and this has never occurred. I was talking to a friend after my vaccination and she said the same thing happened to her at this location. I wish I had known before. I have had the same vaccination at Winn Dixie. At Winn Dixie you never have to wait an hour! 15 minutes tops and everyone is very courteous. Horrible customer service and lame excuses. Never again will I go to this location. They just can’t handle it.

Kayla Berdis

COMPLETE CHANGE OF OLD REVIEW-->This pharmacy is the best out of ALL walgreens locations. The store might be a little different. However, Ralph who is the manager has known me since I was able to start driving and getting my medications. They are always the most helpful and beneficial pharmacy. They can get backed up but if you speak to Ralph or Mr. Nguyen, they can help you with anything. NEW REVIEW-------->THIS WALGREENS SHOWS HOW THEIR CORPORATE IS CARING ABOUT THE EMPLOYEES. THEY DONT. THEY BURN THEM OUT TILL THE END. ALL THEIR CARING EMPLOYEES FELT OVER WORKED, UNDER PAID, AND NOT CARED FOR AT ALL. WHOLE NEW PHARMACY STAFF (HORRIBLE) AND NEW STAFF IN THE STORE. I wouldn't go. CORPORATE I HOPE YOU READ THIS BECAUSE YOU ARE SLOWLY LOSING BUSINESS.

Kimmy Chapman

Do not use this pharmacy! They kept telling us they excepted our insurance but the prices kept going up. Then we find out that they do not except our insurance since the first of the year. ( they robbed us out of over $100) they flat out lied to us. We find out today they don’t except it. We have to change pharmacy because of this. The new pharmacist calls to get my sick special needs child’s scripts. They say they refuse to do it over the phone. They will fax it. They don’t fax it. I have to call them to have them fax it hours after it has been requested. Then while I’m on the phone with the pharmacist he is having a whole different conversation with a tec. He tells me he is doing it right now. I ask to speak with a manger. I was on hold for over 10 minutes and in that time the pharmacist still didn’t contact our new pharmacy. He waited until the manger answered the phone. I needed these meds to keep my child from having to go to the er as he has been throwing up all day. They treat you and the health of your loved ones like games. And they lie about rather they take your insurance or not. Please do not make the same mistake we did and trust this pharmacy with the health for you and your family.