UPS Customer Center

Category: Shipping and mailing service in Sarasota, Florida

Address: 1932 17th St, Sarasota, FL 34234, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 10AM–6PM

Reviews

Lyn English

Jul 18, 2022

Driver finally got here on Monday said he tried to deliver package around 10:45 AM Friday, I was here. This is medicine I was waiting for. I use a cane my doorbell didn’t ring and nobody knocked on the door I was sitting here 20 feet from the door. Attempted delivery time should be put on a sorry we missed you notice!

Nastusha Nekrasova

Jun 4, 2022

Always have lost packages with this carrier here at Sarasota. Today I had a notice that my package was delivered, I went to check in the mail room ( living in an apartment complex) there was no package to be found. So I went in and checked at the office, the manager told me that the UPS truck came, put all the packages in the mail room on the floor ( not in the mail box) the manager said to the ups delivery driver to bring packages to the front doors, since the packages are not allowed to be left just in the mail room unlocked. So the guy just took the packages and took them back on the truck and left!!! This is so bizarre! So customer service didn’t resolve the problem, I have no idea where my package at right now. This is an ongoing problem with this carrier. Worst!

B J Fowlkes

Nov 22, 2021

UPS driver said he delivered a package to my house on 11/20 at 4:17 but I never got a package. I have Ring door bell and no one came to my door that day. I worked 40 years in trucking and know a little something about this.

Inkd Plmbr

Oct 12, 2021

This is the worst distribution center. I was suppose to have a package delivered to a job site I’m superintendent of. It was originally scheduled for delivery on Saturday 10/9 and the job site was open from 7am until 3pm and has 3 entrances… at 10:30am the driver marked the delivery as “recipient not available to receive package” Then they scheduled the delivery for Monday 10/11, when it wasn’t delivered by 3pm when the job site normally closes I stood out by the road waiting for the package to get delivered to make sure they didn’t mark the package as undeliverable again. The tracking showed that the package would be delivered by 7pm… I stood out by the road for over 4hrs waiting for this package. Around 7:15pm I saw the ups truck delivering a package across the street so I was ready for our package to get delivered. As the driver left the other delivery I waved at him so he could see I was on site and ready for the package to be delivered… the driver drove right past me and continued down the road. I assumed maybe he had another delivery just past me and would turn around but after a couple mins I checked the tracking again and it said that the driver marked the package as undeliverable again! I called customer support a few minutes later and they told me that someone from the local distribution center would call me and the delivery would get to me between 9am and 10am the next day… it’s the next day at 10:07am and the my still have not delivered my package and again it shows that it will get delivered by 7pm. I called again and was told the local distribution company would call me right back and I’ve still not heard from them. If you have any opportunity to choose anyone else to deliver your packages in this area please pick anyone other than UPS to deliver for the Sarasota area. This is the worst delivery experience I’ve ever had. Avoid at all cost!!!

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Questions & Answers

How come this is listed as a customer center, and you can't mail to Amazon from here? Wasted trip!

Thomas Olshewsky | Sep 6, 2019
Gary Kettring | Sep 6, 2019

If you preprint the Amazon label they will accept the package. If you need the label printed, use the UPS mail shop at US 301 & Ringling.

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Would really like to speak to someone at this location. I have been at a drop box two days in a row now before the drop off time and no driver showed up, I waited an hour after. When I call the 800 number I'm speaking to someone in China or India

He Said She Said | Sep 6, 2019
Raymond Lascola | Sep 6, 2019

If you're dropping off a package,your best bet is a UPS store not the box. Their are at least two in the area.

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On 4/2/18 I dropped of a package at a ups store and I have miss placed my paper work. Since I do not know the tracking number how can I get a copy of the receipt.

ken hayden | Sep 6, 2018
Sean Johnston | Sep 6, 2018

Make sure to bring at least one form of Government issue ID as well!

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My package is marked as delivered but it was not. I refused delivery because the package was soaking wet. The lady who took the package back to her truck can remember the incident. Can't file a claim online. Where can I go or call to solve the issue

Nadja Moeller | May 8, 2022
UPS Customer Center | May 8, 2022

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

can i pack and ship my rifle from your location back to my home after i am finished hunting in the area,

joe marino | May 8, 2022
UPS Customer Center | May 8, 2022

Thank you for your inquiry. UPS Customer Center in Sarasota offers full-service packaging services to help make each customer's visit simple and convenient.

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How do we sing the praises of our UPS driver who delivers to 34240, plate GBG183 on 5/18/21? He is just wonderful. Always smiling and even has treats for the dogs!

Theresa Dermody | Sep 5, 2021
Mary Hill | May 8, 2022

I would like to sing the praises of Tavares, he is my regular driver in Carolina estates 34237 Sarasota Fla he is the most pleasant and courteous driver we have ever had. my packages are never damaged, he is always on time greets you with a smile. he is just fabulous. I called the 800 number got someone who did`nt speak English trying to compliment him what a joke when i finally got a survey I referred to him as T instead of his name .he is fabulous please dont take him away from us. he deserves a shout out. one of the best drivers you have. He is WONDERFUL.

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How can I get ahold of & speak to a supervisor, Dave Frantz that I met with for a tour of the jobsite about why I'm getting automated messages saying that I wasn't there.... I don't want to miss out on being hired??? Anybody know?

alicia bedoya | Sep 5, 2021
UPS Customer Center | Sep 5, 2021

Hi there. Thank you so much for contacting us. Could you please provide us with more details about your issue? -Mary

do you sell premade shipping boxes

Terrence marino | Sep 5, 2021
UPS Customer Center | Sep 5, 2021

If you need assistance you may contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

If I want to pick up my package, is this location where it would come into Sarasota?

Ken Twig | Sep 5, 2020
Natalie Elliot | Sep 5, 2020

17th st ups has limited hours, 9-12 mon- fri, not sure about sat

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I have a return label for returning item back tome depot. It’s a a very heavy thing. Professional cabinet for tools. I need UPS to pick it up from my house. What do I have to do for this?

Zarina K | Sep 5, 2020
John Cooney | Sep 5, 2020

You can call the 1 800 # and schedule a pick up

Can I please talk to an agent

Christine French | Sep 5, 2020
Ray Hunt | Sep 5, 2020

To speak with an agent call 1800 pick ups

Good Morning, UPS has delivered my package at some dock and it was signed by a Swanson. I do not know what any of this means but my package should have been delivered to a business address at 4283 Express Lane Suite 3713-027, Sarasota, FL. Help!

Modest Brothers | Sep 6, 2018
Rich Henn | Sep 6, 2019

John F Clemmer this is not the Laundry what you want me to do? The following user name and password secret question is how I feel that you are not going to get back to the house to rent a room

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Are you open on Saturday

Barbara Conetta | Sep 6, 2018
Paul Yoder | Sep 6, 2018

Yes

Can I have an item delivered to the UPS store and pick it up there myself?

Oliver Portner | Sep 6, 2018
Paul Yoder | Sep 6, 2018

Yes

Can this location take battery operated items

Harry Hammond | Sep 6, 2018
John F Clemmer | Sep 6, 2018

Yes.

How late do they deliver

Kenneth Nichols | Sep 6, 2018
Michael Knight | Sep 6, 2018

UPS Ground packages are generally delivered anytime Monday through Friday between the hours of 9:00 a.m.and 7:00 p.m. (and sometimes later) to residences, and to business addresses during their normal business hours Monday through Friday. UPS Ground packages cannot be scheduled to arrive at a specific time of day.

What’s the approximate cost to ship a 55” tv from Sarasota to Topsfield, MA (01983)

Laurie Rudolph | Sep 6, 2018
Paul Yoder | Sep 6, 2018

You need to put the measurement and weight in their website and they can give you an approximate price.

Does UPS pick up at the home?

Patrica Beaumont | Sep 6, 2017
TC Fire Sticks | Sep 6, 2017

Yes but you have to set it up online

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