Hernando County Utilities Department

Category: County government office in Brooksville, Florida

Address: 15365 Cortez Blvd, Brooksville, FL 34613, USA

Phone: +13527544037

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Matthew “Cory” Nash

Aug 6, 2022

Never a wait to pay your bill,in and out no problem. Cheryl always takes care of my bill, she is pleasant and always has a smile.

Nellie Mele

Jun 28, 2022

I called 3 times and was disconnected!?!!each time on hold for 15-20 minutes . Customer service is very rude and not professional at all. I know each State and county has different rules, but if the county truck destroys your can, why put the replacement cost back on the customer! I worked for Burlington County in New Jersey and the County took responsibility of all damage, when st fault!! Not satisfied at all

Laura Anderson

May 27, 2022

I recently moved into a home and was unaware of a leaking faucet and they refused to adjust my bill despite my being told my multiple plumbers they could correct the issue for me

Sarah Fagan

Apr 6, 2022

My boyfriend and I had to call emergency services due to some water being flooded in our water meter and had had the water shut off for several days. They came out within 20 min (we only knew they were there because the dogs were barking from the backyard - it was THAT quick!) and repaired our meter super quickly. They were very friendly, courteous, and humorous and we genuinely appreciated their amazing customer service. Kudos to Chris and Steven from the Water Department - they were the best! We also had to call other utilities because we thought the leak was on our side in case we needed to dig and locate the power lines and they all came out within the hour as well! We are just super impressed with Her and County Utilities and couldn’t ask for better customer service! Thank you to everyone!

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Questions & Answers

Do they do water testing there?

Elaine Fralish | Sep 6, 2018
Christina Seaver | Sep 6, 2018

Water testing is done by the health department.

why is my water off?

susan fallica | Sep 6, 2018
Elva Kraus | Sep 6, 2018

Did you pay your bill

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Why can't a live customer service rep be reached?

Ron Jones | Sep 6, 2018
Christina Seaver | Sep 6, 2018

Someone always answers. However, the only reason to call is for an emergency. Your bill can be paid online, and all service requests must be in writing anyway.

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Is trash and water in the same bill?

Juan&Ingrid vazquez | Jul 7, 2022
louis Walker | Jul 7, 2022

Yes

Can you make payments

Adelina Castillo | Jun 7, 2022
Rick Harter | Jun 7, 2022

It's on the mail

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How long before they cut your water off

Adelina Castillo | Sep 5, 2021
Jack Welborn | Sep 5, 2021

Usually early in the morning after extension is overdue

how do i look at my bill on line?

Leana McNealy | Sep 5, 2020
Jack Buttlar | Sep 5, 2021

Pay my bill

I own a home 10077 Hernando Ridge Road, Weeki Wachee, Fl. and are owner of record on county's records.. Tenant just moved out and had the water supply cutoff. I need water restored to clean and repaint home. How I get water restored/ bill sent me?

Tony Gonzalez | Sep 6, 2018
Elva Kraus | Sep 6, 2018

You should call the office first to see if you need any documentation to prove it's your home. Then you'll probably have to go down to the office and request the water be turned on in your name and pay any applicable fees. When you're done you can have the water turned off.

When are water bills mailed out

Jane Rolfingsmeyer | Sep 6, 2018
Jane Rolfingsmeyer | Sep 6, 2018

Is there a date , billing date . Every month are they mailed out on the 20? Or a different date. Monthly they go from what date to what date ? Can't call. Cause billing Is closed till monday

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Just moved to Spring Hill, was wondering where I can deposit glass bottles for recycling? Thanks

Carol Mulhollan | Sep 6, 2018
Christina Seaver | Sep 6, 2018

Recycling is spring hill is picked up at your home. If that is not convenient for you, you can take it to the west side transfer station on osowaw Blvd behind walmart.

Why is the water turned off in spring hill Florida?

Reubin Chamness | Sep 6, 2018
Desiree Frye | Sep 6, 2018

Mine isn't turned off on waterfall

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