St. Luke's Cataract & Laser Institute St. Petersburg

Joanne Burgess

Always 5 star, from greeters to technicians to nurses and doctors! Always professional and caring. Thank you!

Christina Carpenter

This group has an interesting way of dealing with their patients. I have been waiting 3 1/2 weeks for my eye drops then when I received the prescription today it has the wrong eye listed for drops. They keep giving you the run araoind and the doctor refuses to contact the patients. They act as if their assistant can get the job done when I have been waiting for the eye drops for over 3 1/2 weeks they then tell me to come in to get another dr visit fee when they still haven’t helped me with the last one. It’s the original principle. I have had the same issue for the last year and these doctors can’t figure out resolution except to wait with trial and error of medicine that are outrageously expensive then when asked to get a medication that’s covered under insurance then guess what they don’t try. The medication they perscribed was $825 however the distribution stated to my pharmacist that they are out of stock and may be discontinued. I spoke with office manager names Ashley whom did not listen to anything I said about prescription issues then the assistant Ashley (the same name) just kept repeating herself. None of these people listen to the issue at hand. If you go into the office and wait all the receptionist do is talk the whole time, who is actually working at this location? Meanwhile us the patients are not getting the care we are paying for this is ridiculous. Who to call next the BBB? How about the insurance companies since I feel like they’re milking every dime!!!! Oh they also said I needed a treatment that over $800 that may or may not work but it’s necessary for my condition. Why promote all these treatments that people can not afford and may not work. I’m just saying before you decide to go to this location Read how they treated me. It is very unpleasant perhaps they’re use to the elderly where they just do as they say then drain their pockets. The way they handled this for the last month has been the worst customer service I have ever received from a medical team

Cassie Jachens

Thanks you StLukes and Dr Brandon Rodriguez. I’m so please with My results. Top notch care. Staff and hospital was an awesome experience. Prayer before surgery was very calming. Thanks again

Claudia Morris

All staff so dedicated to patients. They offer prayer for those who need comforting, and called to see how I was doing, asking if I have any concerns.. Yes, I would recommend St. Luke's Eye Institute!! My nurse was Ellie both times