Sun Tan City

Sara adams

I started a membership with suntan city in Huntington, WV. I contacted them told them I had a emergency come up and I needed my account froze so no money would be charged.I told the girl in detail that the emergency I had would take all my money to get me to the place I had to go and I could not have anything charged to my bank. I asked her about the annual membership fee and she even told me it wouldn't be charged. She never even mentioned a $5 freeze charge a month. Well my bank notifies me today that I was charged $26 from suntan city. Which I know isn't a lot of money but my finances were gone to get to a family member so I contacted chat live for help. The guy I chatted with said I was charged a annual membership fee and a $5 freeze charge!! I said I even asked the girl she said I wouldn't be charged for that and she never told me anything about any fee to freeze my account!! He said well we don't do refunds for overdrafts because my bank is charging me $36 today for it being pulled out!! I wasn't told sorry I was told he could cancel my membership if needed which after I seen the company doesn't care evidently about it's customers enough to even say sorry I wanted it canceled!! I wouldn't recommend this place there employees need to be on the same page and not inform customers wrong!!!

Carolyn Moore

Love this place no wait time good beds nice people.

Missianne

They girls working, were so sweet and helpful!! Their beds are always clean!! The spray tan u got is beautiful!! Really like this place!! 2 thumbs wayyy up!!

Chasity Payne

I been going here for years. Very clean, they always have new bulbs