Assisting Hearts Home Care

Category: Home health care service

Address: 29134 Roadside Dr Unit 103, Office #C, Agoura Hills, CA 91301, USA

Phone: +18185930094

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Nicole Sherman

Aug 31, 2020

Assisting Hearts Home Care has been nothing short of extraordinary. Trying to navigate the world of Alzheimer's and finding trusting caregivers is not an easy task. From the first to last day of care, Rob and his caregivers have been there to help with a family member with Alzheimer's. Rob has always been available via phone, text or email. The caregivers have all been wonderful, courteous, loving and beyond helpful in times of need. We are very grateful to have found Assisting Hearts and I would not hesitate to recommend them to anyone.

Vic Rosen

Jul 9, 2016

I used this company for eight years for my mother who lived in Westlake Village. Rob and his team of caregivers were outstanding in every way. My mother had Dementia and was a difficult person and Rob and his caregivers provided care 24 x 7 care for my mother for eight years. She was happy and safe and was able to live in her home until she passed away last month at the age of 101 years old. This company was the absolute best. They were honest , careing and provided outstanding service for my mother and our family, I can't say enough about the loving care they provided to us, thank you Rob for all your help. Vic R

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Questions & Answers

How do I start home care services with Assisting Hearts Home Care?

Assisting Hearts Home Care | Sep 4, 2020
Assisting Hearts Home Care | Sep 4, 2020

Call us at (818) 593-0094, or (805) 371-0033 to find a caregiver near you. We have caregivers throughout Los Angeles county and Ventura county to assist you. We will have one of our intake coordinators come to your home and conduct a free, no obligation assessment. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You will be able to meet the caregiver, and if you approve, they will begin working for you.

Can I change the schedule if I have appointments to keep?

Assisting Hearts Home Care | Sep 4, 2020
Assisting Hearts Home Care | Sep 4, 2020

Schedule changes are easily accomplished with as little as 24-hour notice. Our philosophy is to make the schedule work for the client, not the agency. You come first. Your needs, your requests, your schedule. We will do everything possible to make sure the schedule you want is the schedule you get. Contact Assisting Hearts Home Care at (818) 593-0094, (805) 371-0033

How quickly can home care services be provided/started?

Assisting Hearts Home Care | Sep 4, 2020
Assisting Hearts Home Care | Sep 4, 2020

Typically, services can be started within a 24-hou to 48-hour period and often the same day depending on the type of care and hours needed by the client. Contact Assisting Hearts Home Care at (818) 593-0094, (805) 371-0033

Do you provide services in assisted living facilities or hospitals?

Assisting Hearts Home Care | Sep 4, 2020
Assisting Hearts Home Care | Sep 4, 2020

Yes. People sometimes discover that the assistance provided in an assisted living facility is or a hospital not enough to enable them to remain independent or just require extra personal care. In these cases, Assisting Hearts Home Care provides a qualified caregiver to make this possible. Contact Assisting Hearts Home Care at (818) 593-0094, (805) 371-0033

Are your caregivers trained to provide care to my parents or loved ones?

Assisting Hearts Home Care | Sep 4, 2020
Assisting Hearts Home Care | Sep 4, 2020

Yes, we only hire experienced caregivers or CNA’s with at least two years’ experience in a hospital, skilled nursing facility, assisted living facility, or in a home care setting. We also provide all our caregivers ten hours of continuing education classes each year on how to work and care for our clients in their home. Contact Assisting Hearts Home Care at (818) 593-0094, (805) 371-0033

How can I assure that the caregivers arrive on time?

Assisting Hearts Home Care | Sep 4, 2020
Assisting Hearts Home Care | Sep 4, 2020

We use an electronic system for our caregivers where they must clock in and out using the client’s phone. It promotes on-time reliability and assures accurate tracking of hours worked for automation of our billing and payroll process. Contact Assisting Hearts Home Care at (818) 593-0094, (805) 371-0033

Do your caregivers have a background check preformed?

Assisting Hearts Home Care | Sep 4, 2020
Assisting Hearts Home Care | Sep 4, 2020

Yes, we have a comprehensive background check performed on all our caregivers. This includes state, county, and federal district court searches. We also have every caregiver fingerprinted and they are checked through the DOJ and FBI data base back to the time they were 18 years of age. They are also registered and approved by the department of social services. Contact Assisting Hearts Home Care at (818) 593-0094, (805) 371-0033

Are your caregivers insured and bonded?

Assisting Hearts Home Care | Sep 4, 2020
Assisting Hearts Home Care | Sep 4, 2020

Yes, all our caregivers are insured and bonded. They are our employees, so they are covered by our workers compensation insurance, general liability insurance, and bonding insurance policies. Contact Assisting Hearts Home Care at (818) 593-0094, (805) 371-0033

What kind of services do you provide?

Assisting Hearts Home Care | Sep 4, 2020
Assisting Hearts Home Care | Sep 4, 2020

Assisting Hearts Home Care provides companion care and personal care services. Our home care services are designed to help with those activities that seniors need help with to be able to stay at home safely and with dignity. Our home care services can include fall prevention, medication and fluids reminders, light housekeeping, grooming or bathing assistance, and running errands. Contact Assisting Hearts Home Care at (818) 593-0094, (805) 371-0033

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