Sunrise of Playa Vista

Benjamen Moran

I went here for a tour of the community as I am considering placing my grandmother in a home I have to say this is one of the nicest senior living communities I have ever visited. The residents seemed very happy every one of them that I came across. Staff was cheerful attentive and kind. Memory Care are in the two center floors each one with its own balcony area where the residents have small potted gardens. The rooms are fairly spacious however it seems the residents spend most of their time in the common areas engaging in fun activities. The food cooked there on site made to order for every resident is delicious. They served me chicken cacciatore which I have to say was perfectly cooked absolutely tender and delicious. The sales lady I met with named Dana was an absolute delight. She had a tremendous amount of positive energy she was all smiles and every resident we passed make sure to tell her hello or give her a hug. This community is what I would consider the Apex of senior living. It is also worth mentioning that they are just across the parking lot from a fire department meaning they have one of the fastest response times for any emergency care that they should require which is a mere 17 seconds. If you are considering putting your parent in a home and you want them to be happy and comfortable you definitely need to consider Sunshine assisted living. If you go to visit there I'm sure you'll be just as pleased as I was. I cannot stress enough how wonderful of a place this is. Five stars all the way.

Debra Zelman

I moved my mother into Sunrise of Playa Vista on March 23, 2019. The Assisted Living Coordinator, Chauncey Brown, picked her up at her previous location and helped make the transition go smoothly as I stayed behind and worked with the movers. Everyone at the facility, Shannon Howell (Executive Director), Theresa Mack (Director of Sales), Jean Shoemaker (Business Office Coordinator), Linda Cartwright (Resident Care Director) Amy (Wellness Nurse), Barbara Tabb (Reminiscence Coordinator) and Latoya Johnson (Activities and Volunteer Coordinator) took an immediate interest in my mother’s well being. When we needed help, the service was immediately provided - for example, moving a few pieces of furniture around, hanging up photos, fixing a knob on a closet. The above mentioned persons all worked as a team to make it an easy transition. When my mother needs assistance, whether she pushes her pendant, pulls the emergency chord or screams out loud for help, somebody immediately comes to her aid. It’s a comfortable feeling for me to know that my mother is being monitored closely. Whether it’s her pills, sugar level, making it to meals, getting through the night, dealing with pain, etc., the staff is taking care of her needs. Thus far, I really like my mother’s Care Managers, especially Bri. They take an interest in helping my mother no matter what her mood is like. When we first arrived, I found my mother’s laundry neatly folded, and as I began to hang up her clothes, Bri came in and mentioned that she would do this weekly for my mother. My mom has a specific way of wanting all her clothes to be color coordinated and hung in a specific direction. Bri does this for her weekly. When I think of Sunrise of Playa Vista, what comes to my mind, is the friendliness of each individual staff member and how each person tries to give my mom dignity in a very kind manner. Each time I enter the facility, I find it alive, active and clean. I definitely recommend Sunrise of Playa Vista if your love one cannot live on his or her own any more.

Joseph Brook

My 96 year old mom moved into Sunrise in Playa Vista several months ago. Never did I think that my mother would ever live in an 'old age home.' Memory issues, functional decline, confusion.... but still wants to be relevant and be with her family. She had a year long history of falls and several painful visits to the emergency room and rehab. She moved into my house with caregivers 24/7. It was ok, but stressful seeing my mom so fragile and slipping away. My brother and I, with extreme reservation, visited most every assisted living community located close enough to my house so visiting her would be easy....minimal traffic. Sunrise and two others were low on our list because of the cost. Bottom line... After spending time at other places, Sunrise was our choice.... Yes, the sales presentation was first class... everything was presented to us clearly and all our questions were professionally addressed.... and mom moved in. Normal fears and concerns... did we do the right thing? Will Sunrise Caregivers be good and understanding when my mom becomes confused and needy? What about her falls? Meds? This is the tip of my iceberg. Mom is on the Memory Floor... come visit! This is community at it's finest. Every single resident is pampered properly. The wonderful Caregivers have so much patience and understanding for each resident. It's like a community and they all support one another in the care of our parents and grandparents. I know there are always issues and the occasional crisis.... some drama or situation. I've witnessed the good and the not so fortunate situations. I visit mom almost every day. I see a lot. What I see is that my mom is treated the way my mom should be treated. She has never complained to me about any staff member... quite the contrary. Every time I visit, she tells me about who did something wonderful for her... like doing her nails, brushing her hair... just sitting on the terrace talking... helping her choose her lunch or dinner choice.... The gentle Caregivers that help her in the shower... always something nice. By vocation, I'm a Rehab Therapist... many years seeing patients in all facilities and settings, and I swore my parents would never step foot into any building. Sunrise is really a benchmark building, community, whatever you want to label it. I walk in to visit my mom hoping for a good visit. I leave later knowing my brother and I did the right thing.

Paul Raheb

My mother was in the Memory Care ward here for over 5 years. They took good care of her and we were also vigilant to ensure she got the care she needed and deserved. In April, I sent my Mom a birthday card. She passed away in October. Shortly after she passed, I got her birthday card back in the mail marked "Return to Sender". It had been delivered to the facility but never got to her six months before. It was painful that she never got my card, but I gave them the benefit of the doubt. Now in November, I received her Mother's Day card back Return to Sender that was post marked in May. That really hurt. two cards I sent. Postmarked and delivered marked return to sender 6 months later. I guess the staff could not find it in their hearts to give mail to one of their residents. Sad she did not see my cards. Since she was in the memory care, the physical card with a handwritten personal message would have been a surprise for her each time she read them. I must say that I am terribly disappointed in the staff and hurt that the cards never got to her.