Brookdale North Euclid

michael torrez

My father has been a resident there for several months. The place is excellent for my dad. The apartment style rooms afford him privacy and autonomy. At the same time, he is watched over by caring, friendly staff that have provided me with peace of mind. We are both very happy with the place and its nice employees.

Shannon Hall

I have been to Brookdale Senior Living facility on more then one occasion to see a client.. Everytime I have walked in this building it smells so nice. No smell of urine or feces in this building. The building always looks amazing. From the hallways to the bathroom to my client room. Always smell fresh and is clean.. Thank you housekeeping for doing a amazing job.. all senior facility should look and smell as amazing as yours... 😇🌻

John Borerro

This place is supposedly assisted living. Each resident is given a pendant to summon caregivers. My father or stepmother would press their pendant, and no one would come until 20 minutes or longer. In the dining room, their is only one scheduled time, and you might sit there for 90 minutes before getting your meal. Maintenance, laundry, and housekeeping are all managed by one supervisor, who is long on promises and short on following through. Exercise classes are held in the lobby, which makes it difficult if you are visiting or conducting business. The only elevator from the underground parking was broken for almost two weeks. They say the rooms have kitchenettes, but none of the kitchenettes have sinks; which means you wash your dishes in the bathroom (nasty)! My parents got a 4-month promotional 1/2 price rate, but were so dissatisfied that they moved after 90 days! Despite losing community fees, and paying moving expenses twice, they feel they are safer moving back to the senior independent living facility they first moved from for more care. I also noticed several deficiencies which were reported to the Executive Director, but took months to address. The State Agency should be visiting to check these out! Visit more than once or twice, and talk to residents (without staff) before signing any contracts.

Kaitlin Sonders

We recently moved my mom into this facility and are extremely pleased of how caring and wonderful the staff is. Rebecca has gone above and beyond being helpful throughout this process and is always eager to answer any questions we may have and has made the transition very easy on all of us. Mom is currently loving it there and we have seen a positive differences in her already. So glad that we picked this facility to take care of our loved one and would highly recommended it to anyone!