El Segundo Dermatology

Kyo Noda

Amazing experience here! Everyone was great and accommodating with who I interacted with. Got a skin lesion/mole removed and it was fast and easy. Assistant and doctor were fantastic. Beautiful location too!

Tammy Hudspeth

THEE WORST CUSTOMER SERVICE EVER. IT TOOK 3 WEEKS FOR AN AUTHORIZATION. WHY. 3 WEEKS. THE IMPORTANT THING IS MELISSA THE DOCTOR WOULDNT TAKE MY CALL NoR WAS SHE HELPFUL. MADE ME FEEL LIKE SHE WAS PREJUDICE AND I WASNT LOOKING FORWARD TO THAT FEELING CAUSE SHE WAS A DOCTOR AND ON TOP OF THAT SHE HAS BEEN DROPPING PATIENTS THAT REPORTS HER..SO WOMEN OF COLOR DON'T GO HERE AND EXPERIENCE THE MENTAL PAIN THEY CAUSE. EVERYONE WAKE UP AND PAY ATTENTION.

Tiffany Green

asktiffreviews.com Dermatologist and staff are exceptional. Very clean and spacious inside.

Athena L.

Courtney Philips is great! She really listened to my problems & is empathetic. This office in general runs its schedule well. I never have to wait very long at all! However, I'm NOT pleased with how Zachary Johnson conducted the analysis of my patch testing. Because this test was on my back, obviously i cannot see the results myself. They took photos on Day 3 and Day 5. On Day 5, he only gave me a list of 2 things that i "had a reaction" to. But on Day 3, there were more than 2... So I had to ask the nurse to print out the additional items from Day 3 that gave me a reaction. Why did he just ignore the results from Day 3? i want to know ALL the things i am reactive to, even if it is just mild... When i got home, i noticed that i still had some itching on my back, even after showering... i tried to crane my neck around to look in the mirror & turns out the itchy red spots were NOT EVEN one of the 4 items they told me i was allergic to!!! This tells me that Zach did not look very closely , or did not care about "attention to detail" when doing the patch readings.. My BIGGEST GRIPE about this office is that they dont have a Patient Portal. This is standard at most Dr. offices, so i cant access my results / the photos they took of the Patch Testing...They also dont email you (even after i filled out a Release Request), because apparently "e-mail is not secure, and it's a violation of HIPAA *if* your email gets hacked". They could ONLY send me printed copies by Snail Mail. The photos were 150px wide and super blurry, i couldnt tell anything. TOTALLY USELESS. It's 2021! As long as you're not an idiot, email is very secure. The likelihood of my e-mail getting hacked is just as much as someone stealing mail from my mailbox. I'm frustrated that it's been so difficult to get my results. I just want to be able to see a high-res image of my reactions. They have the photos on an iPad. I even asked if there were any other options (like Airdrop, text, even forwarding through the EMR to my PCP's office, who uses MyChart, so i get all my results from my PCP thru that -- but nothing). Can only do Snail Mail. So after calling back & forth about this issue, they said they can re-print the images to be bigger & re-send them to me via Snail Mail... Not ideal, but at least they are trying lol. Side note: the nurse who took the pics was not very accurate and there's literally part of the results cut off/you cant even see! Just lazy photographing. So, besides the fact that you cant get any results / info about your visits - the staff is nice, and Courtney Philips is great.