Royal Farms

Andrea Pope-Matheson

When this place first opened the food and service was impeccable. Today, service and food was horrible. I had multiple missing items. Went to address the issue with multiple staff members, every single one messed up the order again and to top it off one team member lied and said she gave extra tenders because they didnt the chicken that I ordered. Mind you it was two different orders and she didnt give me extra tenders at all just the 5 pieces and a sprinkling of fries. My sandwich contained old chicken that i literally could not eat. Lets not mention all the other customers demanding the speak with the manager and the manager was gone like houduin and could not be found. The best thing to do at this point it to fire everyone working the 2:00pm shift today. Dont believe me check them cameras!!!! Unprofessional, cold and missing food ontop of these insane gas prices...what a wonderfully horrendous experience.

Amy Lutz

I have been a diehard rofo customer until now. The fried chicken was like dirty leather and the cheeseburger sliders were Akin to burnt dog food. The customer service was horrible after buying a bunch of stuff twice I had to go back and ask a question and your cashier just stood there behind the counter and gave me a dirty look and then looked away ignoring me. I’m always really nice to people and don’t understand why he’d act like that but all I can say it was an all around horrible experience!

Shawn Honnick

Chicken is good. If you ruin a hurry, you may not be happy. It is a gas station. 1/3 of our food order was pretty quick. The burger and chick sandwich took another 15 minutes. Pretty lame.

Unego Yao

World renowned fried chicken 🍗 become cultural food prepared by hard-working African American folks. Yummy 😋