Dunkin'

Amber McNew

I’m only giving this place a one because of the nice employee at the window however, the manager Monica is terrible. She is rude to both employees and customers. Monica took me and my mother’s orders at the drive through, which was not a hard order we just both cannot drink dairy so we asked for oat milk. And she proceeded to make the smart remark “wow” after taking it without turning off her mic which was ridiculous. Then when we got to the window we got our one drink handed to us but our other drink was forgotten about. The lady who was at the window which was not the manager apologized several times and asked what drink we still needed. She was going to make it for us. The manager then went to her and said these exact words right infront of us at the window “ You’re not doing anything right you’re making mistakes and making bigger problems for us.” I have worked for several different coffee shops and other food places and have never gotten treated like this or degraded like this. As a manager you should never talk to an employee like this. I get constructive criticism but this was just degrading. She was only trying to help and she did was not even the one that messed up the order. The sticker of the missing drink was attacked to the cup they handed out to us already. They put both stickers on the same cup….Monica needs written up or something and I’m only giving this place a star for how well the lady at the window took the “criticism” and how nice she was to us. I would have definitely lost my composure and would have walked out.

Crystal McCleary

The donuts were delicious. The staff was very friendly and helpful. Since it took a little to get waited on they gave us a discount.

Jessica Fahnestock

Not very pleasant for early morning. My order was already ordered online but placed more with it at drive thru to pay cash. Rude attitude and we get to window to pick up and the woman that took order coughing as she than used her shirt to cover her face. The other girl handed out order. Which mind you was a double order… they combined munchkins from first order and donut from second order together in a bag (order is for 2 separate people) I left that alone, told the girl thank you and have a good day and she just walked away. Not very pleasant as we sit in parking lot listening to her take others orders

Kayla Schwab

The service here is hit or miss. Be prepared to sit in drive thru for a long period of time. Inside service is even worse. You'll wait over 5 minutes to order and then even longer to get your basic coffee. The early mornings are usually the best service or right before the afternoon rush. Forget going here if you want coffee on a weekend.