Best Western Plus Poconos Hotel

Category: Hotel

Address: 2647 PA-715, Tannersville, PA 18372, USA

Phone: +15706294100

Reviews

Mike Madison

Jul 9, 2022

Upon checking in the refrigerator was not in working order. The room is very hot the air conditioner I had to take apart and clean myself it was so dirty it would not even work the manager promised me for cleaning it he would give me a cot for free for one night but never credited my account. The only thing that was good about it was the pool for my grandchildren. The breakfast was okay the eggs were powdered the home fries left a lot to be desired and there was a bit of a smell

Stacey James

Apr 22, 2022

Agreed with many reviews posted here. We really wish we had checked reviews before our stay. We presumed based on the reputation of other Best Western we have stayed before, which were good. -The location is great, especially to the places we needed access. -The public areas were unclean, piled garbage by bins, dried coffee spillage stains on floors, tables dirty with same garbage on it from day before. Public computer desk and area in lobby corner filthy needed dusting, wiping and cleaning. -Upon checkin to the room, it had mildew curtain, food remnants needed proper vacuuming, slow flow sink (changed rooms but it was the same), loud mini fridge. However sheets were clean. -The staff was friendly, but need proper training in service and hospitality; especially re 10 and 5 rule. -Chose room for fireplace only to find out after checkin, the fireplace was no longer functioning. And it snowed during our visit, it would have been a nice amenity. -The place seemed short staffed -Had discrepancy with bill and difficulty in rectifying. -Definitely not Best Western standard. -The value for room was fair, offered grab and go bags for breakfast, which is basic fruit cups, fruit juice and granola bars. -We would not recommend this location, unless training and cleanliness are improved. -Didn’t make sense sharing with staff, it seemed a lot was lacking in training and resources. We really hope these comments help the location to improve tremendously.

Talicia

Mar 27, 2022

If you can stand to be in a smokers lounge then you will be fine. It's non smoking but it's constantly people smoking near door which comes back into hotel and into the rooms. No cleaning staff during your stay. Beds are super small and squishy and uncomfortable. Not as clean as it should be. NEVER AGAIN.

Netta Brown

Feb 28, 2022

This was actually one of the worst hotels I’ve experience….. I booked this room for my son while we went to Kalahari, the night we got their the electricity went out my room was extremely cold and we couldn’t flush the toilet or even brush our teeth, called down to management and was told it would be back running in 15 mins Every hour we called. The fully size breakfast consist of a V8 splash drink and a cup of fruit. And my room has dirty bedding but per normal I brought my own bedding from home. Never returning here again

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Questions & Answers

Is the pool open for use?

Candypie Travels | Feb 16, 2021
Rick Seese | Feb 17, 2021

It was when I was there.

Other than Best Western, What's the next best Hotel in tannersville with activities.

Phyllis Alston | Nov 13, 2020
shayla Somerville | Nov 14, 2020

Aquatopia

Is there a hot tub?

Chase Murphy | Nov 14, 2019
James M | Nov 15, 2019

No hot tub but there is a 5 foot deep pool that is heated..the pool is indoors . there is a lift to put wheelchair people in the pool

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How much is late check out if I decide to stay after 11am

Raquel Villalba | Nov 14, 2018
Patrick Randolph | Nov 15, 2018

Yeah the family reunions in the Poconos and had booked a room at the Days Inn we got to the room and the room was very unsatisfied moldy smell in the carpet so we decided not to stay it was late in the afternoon so we called the Best Western Poconos Plus they had one room left make special accommodations for us and I really appreciated that because I'm on oxygen and there's no way I could have stayed in our previous room I would recommend Best Western Plus to any of my family and friends is a first-class Hotel the staff is first class

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The room has a jacuzzi

Norma Gonzalez | Nov 14, 2018
M Negron | Nov 15, 2018

Not all rooms According to another taxpayer

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Is this location pet friendly?

Corey Lewis | Nov 14, 2018
Tracey S | Nov 15, 2018

No I don't really know but I do know that the Baymont is. That's on route 611 in bartonsville, pa

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For the rooms with the fireplaces, do you need to bring your own wood?

Jess Ryan | Nov 14, 2018
Bill Wager | Nov 15, 2018

It may be less expensive If you bring your own

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Do they have monthly rates?

Milo Tomasky | Nov 14, 2018
Michelle Jackson | Nov 15, 2018

Not sure but give them a call

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Is there a washer dryer

Michelle Hinkson | Nov 14, 2017
Gualter Sousa | Nov 15, 2017

Not in the room but the hotel has laundry services

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