Citizens Bank ATM

Anthony M

Terrible bank...tried to take a couple thousand out of my account and they don't have money and it could take a few days. The atm limits can barely be increased. Terrible overall. Going to be using Wells Fargo or PNC Bank moving forward

Steven Pomeroy

Since belonging to this bank (well over 10 years), Service fees go UP and the customer service has totally plummeted. ENOUGH is ENOUGH!!! My 86 year old mother was hit with TWO overdraft fees. Once at $37 for the penalty, and ANOTHER $30 fee in several days for a new fee they call a "Sustained Overdraft" fee!!!!!! $67 for an overdraft fee!!!????? It's a NON INTEREST BEARING ACCOUNT! Their exorbitant fees keep going up and WILL NOT be waved even if you are in the right. I will be pulling our accounts. The CUSTOMER should come first, but not at this bank any longer, I'm afraid. After 10+ years with Citizens Bank, I'm afraid I have to move on. (If the bank sees fit to properly rectify this situation, I may reconsider my rating to at least reflect that an effort was made to right this situation.)

Ronald Reaman

Tellers are nice but they are super SLOW! Don't expect to get out if here quick if you're in a hurry. It's ridiculous, no sense of urgency and understaffed. If I didn't have to bank here for my company I wouldn't.

Beth Maugeri

So today when your Tannersville branch found out I needed to wire a large sum for the settlement of my home they decided to hold my funds, I will not make settlement in time and will loose this deal after moving 4hrs to a new place. When i tried to solve the problem all I got from numerous employees was lectured about opening accounts online and how your bank has the right to do it. OK you have the right to leave a family homeless, you must be so proud! So well camp ion front of the branch until we have funds to move, nothing else we can do..dont bank here they do not care ONE EVEN TOLD ME ITS AN INDEFINITE HOLD REALLY??? WHY ITS A LEGITIMATE CHECK AND IM THE OWNER DO NOT BANK HERE I hope I can find a news crew to tell my story too because itll keep me busy wile I wait for that indefinite hold