Rocket Towing

Category: Towing service in Oakland, California

Address: 3004 Chapman St, Oakland, CA 94601, USA

Phone: +15102280842

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Kelly Askew

Dec 26, 2021

First time I called these guys, was impressed with the professional service and the fast arrival. The technician fixed my flat tire within minutes. It was a blessing!

Thomas Finch

Oct 31, 2021

The call center at Rocket Towing pressures stressed out people to hand over their billing information immediately. They state that you won't be charged until service is provided... but then state that the cancellation fee is the full amount of the service. They say that it will be two hours until someone can be to your location... but then that they have to charge the full fee because someone is "already on their way". Don't buy it. When pressed on who was dispatched, when, and where, they hung up on me. When I called back, they admitted no one had yet been dispatched, and refunded my money. They wasted almost an hour of my time on what was already an incredibly busy and stressful day, and would have taken my money too if I weren't persistent about it.

Jimi Ajayi

Aug 6, 2021

Martin C Jr. saved my life man. An absolute genius and class act. I was stuck in the tghtest underground basement in the bay and this man calmly pulled me to safety in 30 min. I’d been stuck for 4 days. He’s the only one that could help. Martin is superman.

L R

Nov 19, 2020

I contacted the company to have my motorcycle towed from Oakland to San Leandro. I explained to the dispatcher that the motorcycle had been damaged because I was involved in an accident, and the front fender is smashed into the front tire and pushing would be difficult. I was told the driver would meet me in 45 minutes. After 1 hour I called for an update, the dispatcher advised it would be 20 minutes. Fast forward to 2.5 hours later, the driver called and said he was outside. I walked outside, no tow truck or driver. I called him back, he was given the wrong address. Finally, he arrived with a flatbed tow truck but didn't not have a motorcycle dolly (fender is pushed into the front tire). A friend at work had to assist with moving the motorcycle (I couldn't because I was injured from the accident). The Road King is finally secured and ready to go. We arrived at the location and needed assistance from a stranger to down load and push the motorcycle. The driver was apologetic and professional, but the overall service sucked. I want to mention that the truck was not from the company I called and it was out of Union City. I picked this company because they stated they were located in Oakland.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can you jump start my car if it is in the garage?

Eddie Burns | Feb 6, 2022
Rocket Towing | Feb 6, 2022

We jump-start all makes and models. We guess you ask that question because your garage is small. Rest assured, We can get this job done hassle-free. Our team of experts has the equipment to jump-start your car in any tight space or garage.

How much do you charge for a tow?

Chad Griffin | Feb 6, 2022
Rocket Towing | Feb 6, 2022

Our towing prices vary depending on the towing type, vehicle, distance, and time of the day. For more information on our prices and ETA give us a call.

Can someone change my tire?

Kelly Askew | Feb 6, 2022
Rocket Towing | Feb 6, 2022

Yes. We offer 24/7 professional roadside assistance, including tire change. We serve all bards and heavy-duty vehicles. Call us for more information.

What's the best method to contact you if I have questions about Tow truck services?

Nick Weidman | Feb 6, 2022
Rocket Towing | Feb 6, 2022

Rocket Towing delivers 24/7 towing services in Oakland, CA. You can call us 24/7 at (510) 228-0842 or you can go to our website and fill up the contact form, and one of our representatives will contact you soon. https://oakland-tow.com/contact-us/

why aren’t you honest about your charge? Why are you giving me a price range and then charge the higher end for no explanation? Why did you say that the driver will tell me how much it would be but he just texted you asking how much to charge?

aloe c | Sep 5, 2019
Rocket Towing | Feb 6, 2022

As we strive to provide professional, dependable service - our pricing policy is clear and honest. Our prices consist of several factors, including the towing type, mileage, and time of day. We do our best to deliver fast service at a reasonable price.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places