ShopRite of Greater Morristown

joseph doherty

Finding a cart is like hot bunking on a Navy ship. Self checkouts need more help, consistently freeze if you blow air on them. Bring your own bags and cart if you have one.

Beata Torma Cunningham

No hand washing, no gloves, no hygiene . Today I'd purchased my lunch at the salad bar. Could not locate forks at all. I asked someone at the self check out and pointed me to the direction. NO forks. Ok go back. She pointed me to an other person who was in a nice deep personal conversation with some shoppers. I'd interrupted him and reluctantly came. He than with his hands no gloves nor knowing where those hands has been took out a stack of forks put them on the counter(who knows what has been on that counter) and tries to refill the forks. When I question him about the lack of hand washing, gloves he got very offensive. Others were waiting of forks too, he declared loud and clear that he has a Karen and needs to fulfill my wishes to fill the forks than left. Tried to contact the manager, but could not come to the costumer service desk. Why would anyone expect an other human being to eat with forks that has been handled by a person who clearly did not wash hands nor wear gloves from a counter that could have had a toddler siting on with dirty diaper.

Steve Bolcar

The shop at home service here is the worst. I don't think there has ever been a time where our order was 100% correct. The only reason we kept doing it is because the convenience of picking up the order far outweighed the cost of the missing items. Last Friday their customer service took it to an all time low. On our recent shop from home order we were shorted over $40 worth of groceries. When we called the store no one answered the phone. We had to wait until we got off of work to go back in person. When we got there we asked to speak with the manager...after waiting over 30 minutes Corey came down and basically told us that there was nothing he could do because the computer said they gave us all of the items. Well, Corey I can assure you we did not. I can also assure you that the last think I wanted to do Friday night was waste 2 hours going back to Shoprite to correct their issue. I asked Corey if I could speak to his boss and he said there was no one else in charge. This was a complete waste of time and my wife and I are completely disappointed in the entire experience. We understand that mistakes happen, but to completely brush us off was completely unacceptable! We will be calling the store manager.

Cristina Bolcar

We placed a shop from home order. My husband picked up the order and I unpacked everything. There was about $41 worth of cheese, deli meat and hummus that was missing but was on the receipt. I tried calling the customer service line several times with no answer at all. I had to wait until 5 pm after work to physically go to the store to see if they left a bag behind. I waited a half an hour for manager, Cory, for him to tell me that his records show we received all of the bags. We absolutely did not have the groceries regardless of what his computer tells him. He told us there was nothing he could do and there was no one else we could escalate the issue to. So we had no choice but to leave and I’m left wondering how to get my money back. This is not the only issue we’ve had with Shop from home but this was absolutely the worst. I will never use that service again and I recommend you do the same.