VIP Airport Parking

Wendy Sissel

Just awful. Not open when we got there even though we checked in at 5:15am instead of 5am as I had requested. Man came to open up after we called. Took forever. My husband had to get out of the car to ask him where to park. He slowly walked us over. He was slow and not friendly at all. Pointed to the van and said "open it up and put your luggage in there". Two other people came in and he moved in the same snail pace. He wants to know what time you are coming back even though it was all filled out on the paperwork. If you don't know watch out! You've got to open up his van and unload at airport as well. Just weird and rude experience. Didn't feel good about leaving our car there at all.

Krystal Woo

I had a great experience with this place. I booked through the Way app. I didn't see any attendants when I arrived, but called the number through the Way app and was instructed to park. The shuttle arrived behind my car within 10 minutes. Apparently he is the person who operates the lot and drives the shuttle, as others have reported. Friendly service despite his report that the Way group has not been paying him, which is really unfortunate. I want asked to leave my keys and there were a few open spaces. Prompt service when I returned and was car-side dropoff.

Phil S.

VIP? What a joke. My wife and I showed up and there was no one in sight. Absolutely no one! We parked and walked around the entire lot trying to find someone. We called the number listed, which went to voicemail and gave another number to call. I called that number and of course no one picked up. 15 minutes later, someone finally shows up driving the shuttle. My wife and I were ready to go with our luggage in hand. Instead of driving us to the airport for our flight, the driver was on his phone for 15 minutes and didn't even address us. I was so upset we got back in our car and parked at the airport. Don't go here.

Phillip Cox

Seems to be a one person operation, Don't be in a hurry, website and email said parking available at 3:30 AM 6:00 departure.Nope... wait until 4, the phone number listed is not the one you need to call. Good luck understanding the VM with the number you should call. As mentioned on other reviews, load your own bags. Other shuttles arrived 2:1 for passenger pickup at terminal. Do yourself a favor, select a different lot